[Resolved]  Country Club India — Refund of membership fee as there is no club in jaipur

Website:www.countryclubindia.net

I have taken Life membership in Jaipur city. Country club has close the club house from Jaipur. Now there is no club in Jaipur city. I have not use any type of facility or service from Country club till time.

Hence I want my paid fee refund but there is not action taken by them.
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Complaint marked as Resolved 
Country Club India customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2016
Country Club India Customer Care's response
Dear Member, Good afternoon! We have gone through your queries and understood that you have been not given full information. We condemned the word Fraud& Cheated used by yourself as the Company is very much genuine. We are sending more than 3000 members every month for holidays across our properties and exchange partner properties. Yearly approx. we are sending more than 30000 members and more than 1 lakh room nights are allotted to members.We are giving overall services to approx. 10 lakh members across the globe on a yearly basis in our all four verticals. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. Download our Android & iOS based Country Club App from Google Play store for real time bookings and information about our events along with all properties details across the globe. Click below link https://play.google.com/store/apps/details?id=com.ccil&hl=en Members Feedback Click the link http://reviews.countryvacationsindia.com/ I am sure you must be very well aware that you and your family is part of Indian one the largest Clubbing, Holidays, Fitness and events company called Country Club Hospitality and holidays Ltd. We would like to inform you that we have more than 40 our own and franchisee property with in India and abroad to serve you. We would like to share you that we have now our presence in Malaysia, Bangkok& Singapore where you can opt for a holiday there too. For further any queries please login to our below mentioned portal link and give your complete membership details or you can call our central customer care on[protected] . Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership Best Regards, Response Team. Country Club Hospitality and Holidays
Complaint comments 

Comments

Note my details :-

Confirmation letter no. 007817
Amount paid thru re. no. 2158 dt 24/09/08

I have taken membership for Jaipur club since beginning I have not find any facilities in club which is committed to us at the time of taking membership.

After waiting so long ( 9 month ) no facilities are in place at your club hence I give request to give my money refund. I had not use any holiday package. Now there is no club in Jaipur

Do the needful on urgent basis.

Vikas Paharia
[protected]
Member no. CVIN1BCLUB5LB156946
I have taken membership for Indore club from sept 2013, from last 18 month I have not find any facilities in club which is committed to us at the time of taking membership.

After waiting so long 18 months no facilities of your club at Indore hence I give request to give my money refund. Now there is no club in Indore, also you have committed at the time of taking membership You said that this membership is for 2 adults and 2 child, also said that if you have only one child then you can avail holiday if he is above 12 years, but when we use holiday you have charged separately for my child of above 12 years as extra person, I am feeling cheated.
Do the needful on urgent basis.
Shirish Bhatnagar

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