Country Club India — regarding fraud false information, and not given hotel booking after membership.

Address:

New Delhi, Delhi, 110073

Hi,

This is rajkumar, having member id. Ccdl64v5lb27649. This membership taken at 07/july/2017,
I would like to request for the cancellation of my membership from the country club. I am forced to cancel the membership due to some false promise given by the sales/marketing team mr. Shoab & vivek and i am not interested to use any club activities in the future.
Now i have been calling for the booking from last 1 week and have also mailed and neither received a positive information on the phone and the phone call is also available after quite a try. Even after that, i have booked the room it is not possible. False words were used by employees when talking. Mail has not received any response so far. After all this i am being told that wherever you are booking you will not get there. You go somewhere else. This is the truth of your club.
I have taken this scheme on 07/july/2017, so i want my full amount (Paid rs 60000/-) to be refunded at the earliest.

Cancellation reasons are given below:-

Given false promises as
1) life time, monthly food coupon for 2 adult and 2 kids once in a month.
2) per member, discount on shopping malls 30-40% (Like big bazar.. Etc)
3) 10 vacation, every year 7 days /6 nights voucher with zero maintained cost
4) event pass with free food for each vacation
5) zero fee summer camp for my children
6) 0%, rate of interest on emi conversion charges (But tts not free)
7) there is no satisfactory answer for mail and phone call.
8) no club card
9) no hotel booking is available on the
Holiday schedule from the club.
10) i am talking about lonavla for hotel booking and from your staff it is being said that there will be no booking, you go goa.
I have purchased this scheme with 60000/ rs.

Thanks

Rajkumar