Country Club India — since wrong information provided hence need cancellation of membership | |||||
I am called by employees of country club hospitality & holidays ltd. Saying that i have won free holiday gift voucher & i have to collect it from paras downtown mall zirakpur (Punjab) on 12.01.2018. They allured me with holidays schemes saying that all their holiday resorts are of 5 star quality. They forced me to make the decision on the spot. I have paid total 65, 000 /-rs (25000/-by debit card & 40000/- by cash) at that time on 12.01.2018 towards membership fees. They said i will soon get the original copy of all documents alongwith receipts and membership card. I requested them many times on phone to provide me receipts and other documents. They provided me one receipt of rs 25000/- on 23.01.2018 & for rs. 40000/- on 24.01.2018 by whatapp after the lapse of 10 days. While i enquired to know the types of rooms more than 5-6 places the staff (Chokidar) picked the phone whereas they claim that all their holiday resorts are of 5 star quality & he is not able to give any information. I mailed on their customer care id [protected]@countryclubmail.com & [protected]@countryvacationsmail.com that are given on site but i received dilivery failure massage. Now i am stuck. I am chasing them but no telephone response no correct email id is there. I lost my trust in them because : 1. They gave receipts of rs.40000/- with date mentioned as 24.01.2018 whereas cash has been handed over same day i. E. On 12.01.2018. They are deliberately providing the receipts after lapse of 10 to 20 days. 3. They just took signature on agreement and took away without explaining the terms and conditions mentioned in the agreement. Even they did not give the documents to see. Till date they neither gave agreement copy nor club membership card or brochure. 4. Their both customercare email ids are incorrect. I tried to send mail but received dilivery failure massage. 5. While i enquired to avail the free voucher, they said to pay rs. 12000 / for annual maintainace. It is ridiculous. What about free gift voucher!! They are misleading people with not explaining the terms and conditions mentioned in the agreement document. They are providing all wrong informations & cheating the people. I am not interested to take their services so i want them to cancel my membership & return rs. 65000/-. Please direct them to cancel my membership & return rs. 65000/ immediately. Reeta rani Membership no. Cccdg203v5lb29014, mob. [protected] Was this information helpful? | |||||
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Country Club India customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I am also victim of country holiday vacation...complaint on this website is of no use as i have tried also. So, initiation has been taken by us (victims of country holiday vacation) by adding victims on whatsapp group so that we can file a case against these fraudulent activities of this company. My name is Amit Kumar Goyal [protected], Jaipur, Rajasthan. Please call me on this number. We are many persons of same/different issue and I am talking to all. We have to fight altogether legally because employees of this company are shameless with no ears and eyes. I have complaint about this company on PM office online and the complaint was forwarded to Rajasthan, Police Jaipur. I was called by police officer and took my statement on 01.01.2018 but police is not interested to do anything about this. Govt and police is not for common middle-class families like us. They listen but not do anything.
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+91 40 4433 1360 [Hyderabad]
+91 22 4295 2913 [Mumbai]
+91 11 3097 3608 [Delhi]
6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
They concealed the terms & conditions & and did not provide the receipt & copy of agreement on same time or date assuring that all original documents will be sent you in 1-2 days .
They deliberately provided the documents on 01.02.2018 after the lapse of 20 days . so that member will not be able to read or know the condition of cooling period of 10 days ( to check the member to go for cancellation of membership !! ) Their assurance and commitments are false .They are making members in very fraudulent way .
Membership no. Cccdg203v5lb29014,