Country Club India — unstable and false promise by country club. cancel my membership and refund my money.

Address:

Kolkata, West Bengal

Dear
1. I would like to request for the cancellation of my membership from the country club. I am forced to cancel the membership due to some false promise given by the sales/marketing team manager mr. Sanjib nandi and i am not interested to use any club activities in the future.
2. In agreement paper, its clearly mentioned that i can cancel my scheme in the cool of period 10 days. I have taken this scheme on 20th august 2017. So, i am putting my papers for cancellation the scheme and i want my full amount (Paid 10, 000 initial amount) to be refunded at the earliest.
3. Cancellation reasons are given below:-
A) i have purchased this scheme with 110000 rs and mr. Sanjib nandi told me that this is the highest discount that i have got from the country club but the same scheme was offered to my friend with 70, 000 only. Then how could he charge the more money from us? Why will i pay the extra money? There is no fixed rate in country club membership.
B) he told me that i can visit baruipur resort anytime with this scheme and i can stay their also in the weekend. There is no charges for this. But whenever i tried to book, from resort they told me that there are additional charges for night staying. If i don’t pay that then it will deduct from my holiday package. Which was not informed me before taking the package.
C) i planned for the vizak tour in the month of september. I asked them before taking the package that country club has any property in vizak or not? They said yes, they do have. Now, when i tried to book the property i came to know that country club has only associate property in vizak and we need to pay the extra charges for this while i informed before that it will deduct from my holiday package only that’s why i purchased this scheme.
D) they also informed me, i will get my payment receipt with in next day in my mail from the hyderabad head office but its been 8 days i have not received any mails from them.
E) initially we have paid 10, 000rs to mr. Sanjib nandi and we can access country clubs membership and holiday package against money receipt copy. Now he told us that, once we get the card only we can access the facilities otherwise we need to pay the extra amount. Which is totally different from his promise before taking the package.
F) later they have provided the agreement form to sign which i couldn’t read completely as my wife was not feeling well and we wanted to come out of the room as its already 8.30 p. M. Later after reaching home i go through the agreement which doesn’t have anything they offered and some contents are completely opposite. They have told us that this membership can be cancelled but it is given exactly opposite in the agreement.
4. Now i felt country club is totally a fraud company due to some fraud promise given by your employers and i am really unhappy with your service and i will not suggest anyone to take the membership. If i am not getting my money back with in 10 days than i will take the legal action against the country club and your employee.

Regards
Dhriti sundar kar
Kolkata
Ph-[protected]
Membership number – cvkk37club241115
Email - [protected]@gmail.com