Country Holiday Inn Suites — fraud holiday company has no hotels

Address:New Delhi, Delhi
Website:countryholidaysinnsuites.com

Complete fraud promise 5 star hotels like taj, lemon tree fortune itc but none of them belong to his group its a pop and shop open to loot and collect money but will never deliver holidays we tried booking after paying 2lacs but no holiday.

Got a call from mob around late afternoon 3pm on 17/12/2017 from one priya thakur stated to be the executive of great holidays ltd and calling from saket mall and requested me to come to their place for some gift voucher as my name has been selected, since sunday i was little reluctant but on her request managed hesitantly to give tentative timing for 5 pm to come to them. Unfortunately could not manage the timing to come to due to some family emergency work and had to go to somewhere. Around 5 pm got a call from [protected] from that lady priya thakur which i didn't pick the call due to busy in other work.
Around 5 pm got a call from [protected] from one rohit chaudhary stated to be manager and called me to come at any cost to their place, i replied that i am preoccupied and can't come at the moment. He was very abusive and misbehaved over phone to me that why i committed to come if some work was there. I told due to some urgent work i couldn't manage to come. He shouted anything, i told that i may come after 2 hrs time once i free from work. Again he shouted and misbehaved and cut the line.
Was this information helpful?
No (0)
Yes (1)
Complaint comments 

Comments

Same here they falsely mentioned Dalhousie in

their properties and when we enquired about its

booking, to our utter disbelief the booking team

representative of CHIS replied that they do not

have properties in Dalhousie. When they were

confronted with the listing on their own website

showing Dalhousie as listed properties on CHIS

website, they removed it from there. They are

making a fool out of customers. I came across

many such incidences in reviews online. They have

made videos on youtube to appease prospective

customers but reality is that all locations that

were promised to me at the time of the membership

sale, most of them either are listed in upcoming

properties or when enquired about a so-called

'CHIS property', they will tell you its not there

and then remove it from their website... Everyone

beware of their tactics.
Nischay Mishra's reply, Jun 17, 2018
Thanks to the Mr. Jitesh from CHIS team. He not only acknowledged the discrepancy but also assured me of quality services from CHIS in future. He also helped me find accommodation for a holiday at my desired destination. I would hope that my fellow complainants can find a similar resolution soon.
Country Holidays Inn & Suites Customer Care's response, Jun 17, 2018
Verified Support
Please share your membership details, to help us resolve the issue that you are facing with the membership you have enrolled for with CHIS.
Email:[email protected]

Comment marked as Resolved

Thanks to the Mr. Jitesh from CHIS team. He not only acknowledged the discrepancy but also assured me of quality services from CHIS in future. He also helped me find accomodation for a holiday at my desired destination. I would hope that my fellow complainants can find a similar resolution soon.
Country Holiday Inn Suites
Always makes the false commitment that they have own hotels around the world. Truth is they don't have as single hotel anywhere. Just tied up many hotels.
Hi Rohit,
Did you get your refund??
Dear Mr.Malhotra

There seems to be some misunderstanding here, the member ship that you have taken is from a different organisation GREAT HOLIDAYS LTD. and you have posted is against a totally different organisation COUNTRY HOLIDAYS INN & SUITES. We humbly request you to change your complaint and register your complaint against the organisation from which you have taken the membership from.
Country Holidays Inn & Suites Customer Care's response, Aug 11, 2018
Verified Support
Mr Malhotra..as mentioned that the complaint you have mistakenly registered for CHIS as indeed it was for GREAT HOLIDAYS..so from our end its all sorted out and resolved as explained earlier as well.
Anyone who has canceled the membership immediately because of their lies and claiming for a full refund, they will still deduct GST charges. Their point of excuse will be that it is paid to the Government and they cannot claim it.

But in reality, GST amount can be refunded by raising credit note regarding deal cancellation and mention in their GST returns but they will not tell you about this.

They will always try to take advantage of your situation. So, never believe anyone of them.
Country Holidays Inn & Suites Customer Care's response, Jun 27, 2018
Verified Support
We have already resolved the issue by refunding the amount. The dispute raised by you with your card issuer bank was not disclosed to us showing your fraudulent intent.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Country Holidays Inn & Suites
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    715
    Pending
    0
    Resolved
    442
    Country Holidays Inn & Suites Phone
    +91 12 0499 4070
    Country Holidays Inn & Suites Address
    OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
    View all Country Holidays Inn & Suites contact information