[Resolved] Country Holidays Inn & Suites — a complete cheat
OBS Tower 3rd Floor, Block A - 37, Sector 63,, Noida, Gautam Buddh Nagar District, Uttar Pradesh, India
ArArka Karmakar on May 14, 2019
* do not purchase chis membership at any cost *
I had recently purchased the membership with chis for 5 years worth rs. 87, 000 and this membership turns out to be a nightmare & worst decision of our life. Never ever purchase their membership at any cost!!! (Personal advice)
Below are some of the highlights of our membership experience :
1. Initially sales team members promote free holiday vouchers in mall premises and asked you to visit them if you need it. Once you visit their offices, trap starts from there as i have also been the victim of the same.
2. They will discuss about their best properties although they do not have tie up with a single 5 star properties in most of the cities. Sales guys make verbal commitment of providing best of services with countless promises that fall flat as soon as you purchase the membership and start dealing with customer service. They take their own sweet time in responding to your queries and will keep asking same question time and again for which response is already provided just to pass the time.
3. They have so many clauses which will come to know only after purchasing the membership. No transparency with the customers. Big liars!!!
4. I was informed that the 5years membership would include a international trip and the. Emi paid is going to be interest free. However nothing was as discussed.
5. Infact, most of their tie-up hotels are outside the cities.
They are the worst company in travel & leisure industry, customer services and satisfaction is the worst.
Membership id : :chisdl776559
Kindly help with an immediate complete refund.
Complaint marked as Resolved Jun 17, 2019
[May 15, 2019] Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Verified SupportCountry Holidays Inn & Suites Customer Care's response, May 15, 2019
We advise and request you to please write to us at https://www.facebook.com/countryholidaysinnsuites and msg us through SEND MESSAGE tab on our facebook page.
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OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301