[Resolved]  Country Holidays Inn & Suites — cancel my membership and refund my money

Address:New Delhi, Delhi, 110092


On 19th Jan 2019 i received a call from Country Holiday Inn & Suites regarding free gift and membership.

I visited the Radisson Blu Hotel Kaushambi on 20th Jan 2019.

I was trapped with the offer and paid Rs. 1, 65, 000, against which i received an invoice of Rs. 65, 000 only.

Please help me to get my money back since this a purely a fraud that has happened to me.

Reg No: CHISDLSA776151

Invoice No: CHIS-DL784341


When i reached back home, i checked the background and reviews about the company which were extremely bad.

Hence, i want refund of my hard earned money of Rs. 1, 65, 000 on immediate basis.

Rajeev Jain

Spouse of Ruchi Jain
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Feb 24, 2019
Complaint marked as Resolved 
Hi, In reference to complaint posted. I am taking my complaint off. Facts are as per below:- Met with Mr. Dhananjay at Radisson Kaushambi on 24/01/2019 and explained the issue. He carefully listened to me, and subsequent to that, he advised me to downgrade my membership to Rs. 80, 000 and told me that balance Rs. 85, 000 would be refunded by the Company. Also, for Rs. 80, 000 membership services, he assured me that, even if by any reason we fail to live up to the expectations the same would be refunded by the Company. I agreed to suggestion and gave my go ahead. Out of several people met, Dhananjay sounded to me the most genuine person in the Company. Received, Post dated cheq of 28/02/2019, amounting to Rs. 85, 000 from Country Holiday on 23/02/2019 only because of intervention and support of Mr. Dhananjay. Cheq was handed over to me by Mr. Shakul. Though i honestly intended to take off the complaint post clearance of cheq. But at request of Dhananjay i who genuinely supported me, i am taking my complaint off. He further assured me that he will take care of clearance of cheq as well. Thanks Dhananjay for your continuous support and help. You are truly an amazing. Keep up the good work. Rajeev Kumar Jain
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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