We have made a payment of rs. 150000/- (one lakh fifty thousand) on June 23, 2019.
We got the offer of a T-1 plan and 5 bonus weeks - total of 105 days plan offered.
During the booking the CHIS office manager confirmed that they have a partner's location in Japan - when we asked for the booking then chis blatantly denied it and said no location available in Japan.
We also got an offer of hyatt hotel one night stay - a couple of times we asked to book but chis denied giving an excuse for non-availability.
Earlier they said our plan is of 105 days means 10 days per year now they are saying only a 6N/7D plan - how we can get full 105 days if they don't allow us 10 days at least in one year. This clearly shows that they are fraudsters and cheating.
I booked thru Dwarka, New Delhi office - I visited several times but all the time this office is locked.
CHIS during the pandemic call us and asked for more money to extend our plan -how one can believe these cheaters.
Further, amc charges are 7000/- + gst - now for amc they are asking 9500/- rupees? what on the earth gst charges they are applying - no clue.
During corona when all industries are struggling that time chis cheaters are exploiting the customers.
There is no refund clause included in the agreement.
I am going to file a court case in Consumer court or any appropriate court. We have all documents available with us - email chats/signed documents etc. Was this information helpful? | 
Mr abdul khurshid is such a frauder who using their surname as another person (khurshid) and he said Abdul left this company we found that they are cheaters.
I also recording the same after approaching many times he gave Miss Aakansha’s number after talking to her she is very rude and said will not refund your policy which Mr Abdul commited also she said u can do watever to want to either hire ur lawyer or anything else see how they people behaved.
Our incidence i describe as follow
I took a membership from chris company for 5 years plan membership id (780136) since starting faced many issues. Mr Abdul who was guide us he gave a plan about family sweet of 4 adults but they gave only couple sweet such a fraud.
Moreover when we used first time membership they promise us to give a radisson or hyatt hotel but at last they gave regenta which was low to our expectations. In addition i booked 4 adults thn again they turned into couple booking when we asked them they refused this is such a harassment.
We want to cancel this membership if this not happen i will take legal action against chis company such a fraud company first they told different planes then giving different one.
Lastly i want apply for refund they said not possible which they committed before.