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OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
[Resolved] Country Holidays Inn & Suites — Chisind777580
I took chis membership in 14/09/2019, then i went for goa trip paying for one more couple which was with me from 23-25 feb but when i reached my hotel there the hotel manager said your booking is from 22-25 march and he showed me his desktop with booking information and chis gave me 23-25 feb booking details, then i had to immediately book hotels on my own and after such hopeless response from chis i asked for refund but they didnt gave proper reply n ofcourse covid break out, but i reached them again n again for refund, till that time i had paid[protected] on 14/9/2019 and 8050 amc+30000+(25000 aproxx for couple accompaning me) before goa trip) and after constant denial i was offered that i will get free foreign trip and air tickets worth 30000 which was. Mentioned in contract if i pay 90000 more and hence i paid it that if i give one more try to chis and not go via legal procedure to go to court for my refund, as legal procedure is also harrasment for a person. But again chis denied me for my asked places which were showing in their app n website, i asked for my complimentart singapore/maldives trip and air tickets which was denied, then i asked for domestic trip of chandigarh amritsar shimla which was denied
So kindly give me any of the trip if possible because i know chis is a scam in which my money is stuck and will never get refund but atleast be decent to give me one trip so that i would think that i spent 2.7 lacs approx on a 3-4 days holiday trip
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Mar 17, 2023Complaint marked as Resolved
On 14/9/2019 i joined chis in indore city, then in 2020 i went for goa trip which was from 22-25 feb but when i went to ivy anjuna hotel goa they denied it saying you have booking in march from 22-26 march and there was a couple accompaning me for which i paid approx 25000 extra and then i had to book hotel at same time on my own and when i asked for refund via customer care i was denied.Till that time i paid 150000(120000 at booking date 14/09/2019 and 30000 before goa trip and yes 25000 approx which was in vain as goa trip was ruined then i explained them so they asked to adjust in further amc amount of membership and then i asked for my free foreign trip of singapore/ maldives and free air tickets worth 30000 but were denied and then i asked for domestic holiday in chandigarh amritsar but that too denied saying that one out of 2 places is inactive, so the bottomline is i never got any services from chis against 2.7 lacs approx paid by me
Country Holidays Inn & Suites customer support has been notified about the posted complaint.