Mar 17, 2023
Complaint marked as Resolved On 14/9/2019 i joined chis in indore city, then in 2020 i went for goa trip which was from 22-25 feb but when i went to ivy anjuna hotel goa they denied it saying you have booking in march from 22-26 march and there was a couple accompaning me for which i paid approx 25000 extra and then i had to book hotel at same time on my own and when i asked for refund via customer care i was denied.Till that time i paid 150000(120000 at booking date 14/09/2019 and 30000 before goa trip and yes 25000 approx which was in vain as goa trip was ruined then i explained them so they asked to adjust in further amc amount of membership and then i asked for my free foreign trip of singapore/ maldives and free air tickets worth 30000 but were denied and then i asked for domestic holiday in chandigarh amritsar but that too denied saying that one out of 2 places is inactive, so the bottomline is i never got any services from chis against 2.7 lacs approx paid by me
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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