[Resolved] Country Holidays Inn & Suites — Commitment not being followed | |
Dear CHIS team I am very sad and really disturbed to stuck my 3 lakh rupees in your membership. I was told and promised that except very expensive property I can be offered any property in any place in India and selected foreign destination which are on CHIs list. But now you are offering bad properties and claiming that the registered property this is the only option. Infact from that also you deny the property choosen Can someone talk to me to workout a solution and address my query? Was this information helpful? | |
Dec 27, 2021 Complaint marked as Resolved I got a call from CHIS rightful customer representative Akanksha ([email protected]) and they confirmed that my understanding and expectations are correct.
"As per the confirmation by CHIS team that the original commitment of booking the property as per my(holder of membership number CHISAGG780626) requirement of 4/5 star property for any location from any online portal (not just limited to CHIS registered/ partnered/ associated/ internal exchange) will be followed for all my booking nights. I am agreeing to resolve this complaint with this understanding and the assurance that I will not have any struggle in future. Country Holidays Inn & Suites customer support has been notified about the posted complaint. | |
 2 Comments | |
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Membership number: CHIS780626
Membership number: CHIS780626
Pareshkumar Chandravadan DAve's reply, Oct 8, 2021
Vipin ji - sorry to know this - but now you lost your money - they are cheaters.
please join us group for the complaint - numbers :- Seven five zero three one double eight nine zero five OR nine eight two zero zero zero four seven zero zero
please join us group for the complaint - numbers :- Seven five zero three one double eight nine zero five OR nine eight two zero zero zero four seven zero zero
Deepu09's reply, Oct 8, 2021
we are also facing same issue in this company and we are going to case against this company My Mobile number :- even five Zero three one Double eight nine Zero Five
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OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
As per the confirmation by you that the original commitment of booking the property as per my requirement of 4/5 star property for any location from any online portal (not just limited to CHIS registered/ partnered/ associated/ internal exchange) will be followed for all my booking nights. I am agreeing to resolve this complaint with this understanding and the assurance that I will not have any struggle in future.