[Resolved]  Country Holidays Inn & Suites — country holidays inn & suites country holidays inn & suites membership false commitments

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

We took the membership plan on 29th december 2018 at noida with painful heart and mind i am feeling distress dissatisfied and frustrated with the services of company. We paid inr 17500 on the spot as membership fee. It was promised by chis executives that the member, spouse and children will be given every year free holiday voucher for 7 days holidays for stay in hotels yearly for 10 years, and member will be extended other discounted facilities. The company had said that we could avail a seven-day/six-nights holiday in any of its resorts and hotels in india and abroad however, when i wanted to redeem gift voucher and membership holidays in gurgoan and delhi at different dates. It was regretted by company that property is not available. The company at the outset utterly failed to extend its obligation in booking the properties and ultimately i could not avail the facilities. It appears that all the promises were false promises as none of aforesaid benefit was given to the member. We are feeling utterly cheated and deceived by chis. The behaviour is highly unethical. Chis lured us to take membership by way of fraud, misleading, coercion, misinterpretation and misrepresentation. Merely signing an agreement is not tantamount to a person knowing all the contents in it so you can not hold my money as such i have not availed a single trip because of fake promises and unprofessionalism attitude of chis
Under such circumstances i am left with no other option except to cancel my membership and request to pay our full amount along with 18 per cent interest on it till date of realization.
Kindly treat it a notice on priority.
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Feb 6, 2019
Complaint marked as Resolved 
Issue is Resolved. CHIS agreed to safeguard the interest of members and in future proper services shall be rendered.
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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    OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
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