[Resolved]  Country Holidays Inn & Suites — denial of actual service

Address:New Delhi, Delhi, 201010
Website:www.countryholidaysinnsuites.com

Chis (Country holiday inn & suites) company gave me false promises and i purchased their membership. But when i tries to use them, they denied for most of the things committed at the time of payment.

When i mail to their reservations team, they say reservations are not possible. Contact sales team. And sales team don't even pick my phone. They normally pick after i call them 6-7 times and they also say blah.. Blah terms and conditions.

I have used only one of their complimentary stay in the roseate house. Apart from that when its time to actually avail the service, their are denying what was promised actually. Now, i want to get my money refunded. This is pathetic.
Was this information helpful?
No (0)
Yes (0)
Nov 29, 2018
Complaint marked as Resolved 
Got a call from Mr. Rahul Arora with the confirmation that the company will not harass their mambers.
Complaint comments 

Comments

Here we would like to request you to kindly provide us your membership id so that the appropriate solution to your query could be provided.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Country Holidays Inn & Suites
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    715
    Pending
    0
    Resolved
    442
    Country Holidays Inn & Suites Phone
    +91 12 0499 4070
    Country Holidays Inn & Suites Address
    OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
    View all Country Holidays Inn & Suites contact information