[Resolved] Country Holidays Inn & Suites — fake promises of this company harsses me. dont listen queries. always denied for bookings and asked for non-availability of rooms

 
1 Review
noida, Obs Tower 3rd Floor,a- Block,a-37 Sector 63 Noida , India
 anjushobari on Jun 4, 2019
Myself deepak sharma & anju sharma (Wife) has purchased country holiday inn & suites membership chisbh773927 in 80000/-. 31-mar-2018.
We have paid all amounts during inception by mutually agreed terms & condition that we can utilize all 6 nights with 6 family /1night each.

It's totally failure of commitment by chis representative.
I have taken this membership for entertaining & refreshing in holidays but the scene is reverse as i totally depressed by calling /following the chis team members for justice from last 15 days.
Still no resolution against this.

Mr. Nadeem was sales executive for this deal and fake commitments.

Till today we have not taken any single membership night.

1. Now, the company is regularly decline for book more than 1 room at one time.

2. Non-availability of rooms on desired date

3. I am struggling for room booking since inception of my membership.
One year is going to complete & i haven't not used even single membership night due to non availability of rooms for my family.

4. Barrier of booking at peak time - its totally commitment failure from chis side because it was clearly told by your representative that there is no limit for peak on/off time in chis membership.

5. Denying for complimentary breakfast.

Totally fake company and making fake communication for selling their products.

Chis is running big scam and we all are victims of their fraud, lets join hands and together we can fight the legal battel against chis to bring their promoters to justice and get our hard earned money back

I request you to please return my membership fees i[censored] r not able to fulfill ur commitment., i will be very thankful to you for your fake commitment due to which i will be no more with chis.
Complaint marked as Resolved Jun 6, 2019
Many many thanks...This time CHIS accepted & booked my room.

Complaint Status


[Jun 04, 2019] Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Verified Support
Country Holidays Inn & Suites Customer Care's response, Jun 04, 2019
As to mention that we are all ready to provide the services and amenities under your CHIS membership with us as you have an eligibility of 1 room for 6N/7D's.
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    69%
    Complaints
    170
    Pending
    0
    Resolved
    115
    phone
    +91 12 0499 4070
    location
    OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
    Country Holidays Inn & Suites - fake promises of this company harsses me. dont listen queries. always denied for bookings and asked for non-availability of rooms