Address: | Noida, Gautam Buddh Nagar, Uttar Pradesh |
I am very much disappointed and decided that not interested to take this membership for me. I am mentioning all the point below how you guys swindle me from started.
1. Your executive (Rani/ritu) called me and said we have holiday plan with breakfast included and they will meet me at royal park hotel personally to explain all the things and no need to carry single rupees or card.. Which was completed false statement.
2. Once mr ajay started discussion i asked for minimum tenure then he started with 10 year which was again completely wrong statement as 5 year plan was minimum tenure and it is showing on website also.
3. You confirmed me that i need to pay 7k per/year and later confirmed that it is 7k/week which was again wrong statement at all.
4. You guys confirmed we have 7 to 8 properties on each location and when i checked on site it was again completed false statement. I asked for demo then also you denied.
5. Finally you guys given commitment that this will not repeat and best service will be provided and i accepted the request to take 5 year membership.
6. You committed that by 23rd maximum you will return dd of 40 k which is access amount you taken but again false commitment.
7. Customer care send an email that you will return in your card but that also rahul denied later.
8. Rahul committed that by 2nd april i will get dd in between 12 to 2 pm
9 now rahul called me and changed his statement that he will provide check not dd.
This all completely unacceptable and beyond the limit. I have not taken any service till now then also more then 50 emails i send but no one want to take ownership.. If company not having money 40 k in account to return in 20 days then i think company should declare bankrupt.
Cancel my membership with immediate effect and return 1.3 lakh asap. Was this information helpful? |
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