Country Holidays Inn & Suites — Fraud

Membership Number- CHISMAHODEL0530
Cancellation of membership and return of whole amount paid (₹2, 50, 000/-) because of cheating and false promises done by CHIS.

My name is Girish Gaba, I and My wife attended the event of the company CHIS and paid Rs.250000. I want my money back after a horrific experience of False service promises and cheating acts by the company.

I have been cheated by the company from 3rd November 2021 when I started to get so many repetitive promotional calls in which company’s representative called me and said that the company organizing an event for giving offers and event is for 3rd of November at Piccadily Hotel, Janakpuri, New Delhi.

There the Company's representatives made lots of false promises such as complimentary breakfast, Discount on dinner, vehicle availability for commute and transfers, 10% discount on flight charges if opt, waiver of AMC for 1st year etc. are included in the plan which were not there in actual.
They took payment of Rs 250000/- by Credit Card. Representatives gave no time to read the agreement even after asking for it and built pressure to sign it by saying it consists of whatever we have said. But I objected to some of the terms on the package and refused to opt for membership then they said we will replace it. Sales person also said that you will get a call from the company so please accept the call as it is otherwise your money will be hold for an unknown period. Due to late night we left the place after their assurance of all the above said commitment, unknown to the fact that we were cheated at each and every step.
During the whole scenario I have raised many questions which contradicts in the event and on all other service calls/ mail (so called welcome call and final acknowledgement call / mail ) I got from the company after payment. On a so -called welcome call I raised the queries and issues but the representative argued on call on the issues which were clearly mentioned on paper and threatened to put my call on hold as the sales person said to me at the event and then I didn't give my acknowledgement for proceeding membership on the final acknowledgement call and acknowledgement mail as there were denial and differences in many of services.
Apart from three to four service phone calls which were really harassing and were enough to give mental tension I didn't get any of the service and don't want to avail enforced and pathetic and non reliable services in the future after that as I understand the company's forceful wrong way of giving services after the payment is as similar as the way the company representatives follow for giving its membership to consumer which are also proved by negative reviews & complaints against company on the portal.

I mailed the company many a times that i don't want to avail any of their non reliable services after the refusal of acknowledgment on call and on mail but they intentionally wants to impose their non reliable services on me and my family.

So I want my money Rs 250000 back quickly, not the company's apology in future, as i don't want that my family will suffer as other customers are suffering.

I'll be looking forward to hearing from you with my refund of this membership.