[Resolved]  Country Holidays Inn & Suites — Fraud & Cheating by CHIS, Denial and Cancellation of Mala fide Enforced Service/contract by Company, Return of my money

My name is Pushpendra Singh Rajput, Me and My wife with a little kid attended the event of the company and paid Rs.165000/- .I want my money back after a horrific experience of False service promises and cheating acts by the company.

I have been starting cheated by the company from 1st Oct 2021 when i have been started to get so many repetitive so called promotional call in which company representative called me and said that the company organizing an event for giving offers and event is for 1st of October only but again got a call from the company on 2nd October 2021 that we are inviting remaining customers who left yesterday at Hotel Radisson Blu, Kausambi, Ghaziabad, UP. Later I got to know this event continued after that day as well i.e. i was told lies as their service part.
There the Company's representatives made lots of false promises such as complimentary breakfast, Discount on dinner, vehicle availability for commute and transfers, 10% discount on flight charges if opt, waiver of AMC for 1st year etc. are included in the plan which were not there in actual.
They took payment of Rs.150000/- by credit card by saying it is the only available option for payment while asked to pay with debit card but instantly they took remaining Rs.15000/- by debit card when there was trouble to pay with the Credit card. Representatives gave no time to read the agreement even after asking for it and built pressure to sign it by saying it consists of whatever we have said. But prima facie I objected to some of the terms on the package description such as Interest waiver, Maldeiv package which they put themselves instead of Dubai while both of the places refused by us to opt, then they said we will replace it. Sales person also said that you will get a call from the company so please accept the call as it is otherwise your money will be hold for an unknown period. Due to late night we left the place after their assurance of all the above said commitment, unknown to the fact that we were cheated at each and every step.
During the whole scenario I have raised many questions which contradicts in the event and on all other service calls/ mail (so called welcome call and final acknowledgement call / mail ) I got from the company after payment. On a so -called welcome call I raised the queries and issues but the representative argued on call on the issues which were clearly mentioned on paper and threatened to put my call on hold as the sales person said to me at the event and then I didn't give my acknowledgement for proceeding membership on the final acknowledgement call and acknowledgement mail as there were denial and differences in many of services.
Apart from three to four service phone calls which were really harassing and were enough to give mental tension I didn't get any of the service and don't want to avail enforced and pathetic and non reliable services in the future after that as I understand the company's forcefull/ wrong way of giving services after the payment is as similar as the way the company representatives follow for giving its membership to consumer which are also proved by negative reviews & complaints against company on the portal.

I mailed the company many a times that i don't want to avail any of their non reliable services after the refusal of acknowledgment on call and on mail but they intentionally wants to impose their non reliable services on me and my family.

So I want my money Rs 165000/- back quickly, not the company's apology in future, as i don't want that my family will suffer as other customers are suffering.