Country Holidays Inn & Suites — Fraud company and failed on commitments

Address:Noida

They offered me complimentary nights in Goa while booking and after payment of my membership plan when I tried to book my complimentary nights they didn't confirmed any kind of hotel booking and they said right now all hotels are booked and instead forced me to extend my complimentary nights vouchers till November 2022, I have written email confirmation from their side. In September when I tried to book again my complimentary goa nights, they refused and said it's already consumed as per their system. And they can't book any complimentary nights because of system error.

When I asked for data of my booking they said as per system it's showing consumed but we don't have any data to share date of travel.

Completely fraud company and wanted to know if I can get back my membership fees.

Really fed up with follow-ups and emails with them, non-responsive team and fraud company. Need help to get this resolved, request to this forum to please help me to get this resolved.
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Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Sep 21, 2022
Updated by Dheeraj83Bhardwaj
It's not resolved, why it's showing marked as resolved

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This is how they will resolve your concern.
Come to twitter @countryholiday5 @CHTravelIndia

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    OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
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