[Resolved]  Country Holidays Inn & Suites — fraud company and fake promises just to sell membership

Address:

New Delhi, Delhi, 110018

My misfortune that i visited hotel picaddily janakpuri new delhi on june 9, 2019, where these frauds shown us the membership plans with all 5 star properties on their website - they still have them on their site. Their senior manager nadeem promised that we can buy this membership and can go on vacation with a week in advance notification and that too only 4 or 5 star properties.
But the reality came in front o[censored]s when i requested for 5 nights ahmedabad stay and first they denied and when i called nadeem, they offered me a 3 star property and he promised please take this time and going forward we will ensure 4 or 5 star property only.
This was really embarrassing and frustrated situation to me but the problems were just started. I sent a request for november to which they denied simply saying we need 90 days advance notice and when i tried reaching out to customer care they are behaving very rudely.

I want my membership cancelled right away, please help me out because they are not listening at all and all the promises are just fake.

I checked after getting login id and password that not even a single property from the list they have on their site is available for customers.

Please be aware and don't get into the trap of these frauds.