Our CHIS ID: CHIS780370 in the name of VIJENDRA KUMAR.
On 31 October 2021, we got a call that we won some gift vouchers as we filled a receipt in V3S mall on 30 October. First we were not willing to go but after lots of call from them, we decided to go. There we first met Mrs. CHANCHAL BATRA.
1. Right from the initial conversation, that girl was just telling lies and lies. She clearly mentioned even in her first line that this membership is for 2 adults and 2 kids and if 2 kids not there then 1 adult can go. We are only 3 adults in the family and no kid is present in my family. As we introduced ourselves and she knows we have no kid in our family they why she lied to us. Because according to agreement, no 3rd adult is allowed and if allowed then extra bedding charges will be applied as Rs1000/- per night. My father had a stroke in the past and my mother is not well literate, therefore my parents cannot go anywhere alone. But we were on the blind side and we didn't know about this clause but Mrs CHANCHAL BATRA knew everything then why she lied to us. When we read the agreement, I called customer care to confirm this but no-one picked a call.
2. My family could not afford this membership but Mrs CHANCHAL BATRA and Mr Narain Singh keep pressurising us and after rejection of many times they offered us Rs40000/- membership for 2 years. I thought let's just give one chance to them as my mother was going in depression because of some family problem. During that part of the conversation there was no mention of Rs8000/- annual maintenance fees per year. Also we got a welcome call but they also didn't mention about this Rs8000/- annual maintenance fees. If they informed us about the same, we would not take this membership. When my father tried to read the agreement and take a photo of it, Mr Narain Singh snatched the papers from my father's hand which was a totally awkward behaviour but we couldn't do anything as we already paid the money.
3. Mrs CHANCHAL BATRA also pursued us to take this membership because she said that CHIS company also provide the venue for marriage and we can avail 20% discount on food. They arrange all the ceremonial functions like mehndi and all like wedding planners do. But we found that this point said by chanchal Batra was also lie.
So there are many lies which was said by that girl (Mrs CHANCHAL BATRA). What is the point of taking this membership if we cannot avail the services. My parents are old and they cannot go alone due to their medical problems. I cannot go with them as I am the adult. Also we cannot afford this sum of money otherwise we would purchase the membership in lakhs. We cannot avail any of your service as all described by Chanchal Batra. We are lower middle class family and we also told them the same. So please, kindly cancel our membership and refund our full amount of Rs40000/-. Was this information helpful? | 
Mr abdul khurshid is such a frauder who using their surname as another person (khurshid) and he said Abdul left this company we found that they are cheaters.
I also recording the same after approaching many times he gave Miss Aakansha’s number after talking to her she is very rude and said will not refund your policy which Mr Abdul commited also she said u can do watever to want to either hire ur lawyer or anything else see how they people behaved.
Our incidence i describe as follow
I took a membership from chris company for 5 years plan membership id (780136) since starting faced many issues. Mr Abdul who was guide us he gave a plan about family sweet of 4 adults but they gave only couple sweet such a fraud.
Moreover when we used first time membership they promise us to give a radisson or hyatt hotel but at last they gave regenta which was low to our expectations. In addition i booked 4 adults thn again they turned into couple booking when we asked them they refused this is such a harassment.
We want to cancel this membership if this not happen i will take legal action against chis company such a fraud company first they told different planes then giving different one.
Lastly i want apply for refund they said not possible which they committed before.