Sir
Mr Rikender sold me membership of CHIS promising us and showing pictures of four and five star properties both domestic and international. Believing him I paid him rs 247000 and bought membership .My membership no is 779370.Reason for buying membership was solely nature of properties shown in colorful brochures. And the person took our sign without showing us the agreement. The things which he promised and the written things were totally different. Such a horrible company.
Now when the time has come to deliver services, whatever we ask for is sold out.Even for complimentary offer we had to argue and fight for stay in Hyatt. Initially we were told that it is sold out on requested date.When we enquired personally from Hyatt, rooms were available. After lot of arguing and fight company agreed for Hyatt with breakfast only although we were promised complimentary stay with dinner and breakfast.
We were offered complimentary stay in goa. At the time of selling of membership, Mayfair resort was prominently displayed shown and emphasized.We requested for complimentary stay in Mayfair. But we were told that now we don't have agreement with Mayfair. Then we were offered four alternatives. Again we agreed for I LOVE BELL BOTTOM.BUT to our disappointment we got reply that requested property is sold out ..however it is available on each and every site. Ultimately they gave only 1 hotel option in goa (not there in their site or booklet)...and their site shows 8-9 options and they refused the stay in all of these hotels. Question is if we don't get properties of our choice inspite of sufficient advance time there is clear case of services promised and services delivered making a case for deficiency in services.
Another glaring example of fraud by your company. We requested for goa stay in the month of November 2021.Reply was that window for booking is closed and you request after 20 December 2021.This is totally absurd.On the agreement which they had sent after fraudly taking our sign, it was written that booking should be made minimum 15 days prior to the stay. However, they said booking window doesn't only open 15 days before. Two things are totally different and they denied booking. It's not written in the agreement anywhere.Such lies. Airfare go high near the time of stay.
When discussion were going on on 26 August with Mr Rikender, I pointed to him that reputation of these kind of companies is bad, he assured us saying sir mein hoon na.I will always be there to solve all kind of issues if you face with company.But truth is he never replies to our phone calls nor mail neither the reservation company does.
I am facing lot of difficulties with your company. There is clear case of deficiency in services and fraud. Therefore you are requested to refund my membership amount otherwise I have to approach consumer court and cyber crime cell as there are so many complaints against this company which cheated on us too.
Thanks and regards
Dr Vijay kumar
Membership no 779370.
Till now no resolution has been made in this matter..even company is not looking forward to make any resolutions..kindly look into the matter Was this information helpful? | 
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