[Resolved]  Country Holidays Inn & Suites — hotels unavailability excuses

Address:Gautam Buddh Nagar, Uttar Pradesh, 201009

I am requesting for rathambore (27th-28th dec) booking from last 3 months. Every time booking team is ready with new excuses. Sharing complete booking history...

First booking requested on 13th aug where they denied to accept any booking prior 90 days as their system won't accept it. Considering this in mind i made,

Second request on 23rd sept. They asked me to send fresh request in november.

Third request send on 5th november, where they denied to provide booking and shown unavailability issue.
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Dear member,
Thank you for your appended mail, this is to apprise you that we won't be able to proceed
Your booking on the captioned date due to blackout date & sold out reason as we have
Tried to processed it on the said date of your's simultaneously we had sent the booking
Request to the hotel, however, we have received denial request from the hotel end as they
Are fully occupied on those dates.
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Feb 24, 2020
Complaint marked as Resolved 
Customer Care team assured me to provide better services in future.
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Dec 10, 2019
Updated by Payal CHIS
CHIS booking team one side sending me mail that there won't be any unavailability issue and another side when I am requesting for booking they are unable to provide confirm booking.

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    OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
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