We bought package in 2018.
in 2022 for the first time we used package.. they gave us their own property in shimla, but that was too far from shimla.
only hotel, nothing around to explore, no wifi, no regulator with fan, no elevators.
while giving package they told us they will provide room worth 3k-4k in 3 star or 4 star property.
they will provide property far from city.
we bought this package so we can stay in luxury hotels. but they will provide only average rooms..
even personally we can book that room in 2000 rupees.
Aside from package we have to pay amc every year.
in manali also they provide rooms which is very hard to reach. we ask them to change the property . they deny to change in short notice and even staff was so rude.
and without our confirmation they cancelled the booking and told us they will not refund our nights.
we asked them to cancel if they can refund our nights.. we didnt tell them to cancel room if they cannot refund our nights Was this information helpful? | 
It's better to serve legal notice and drag them to consumer court and tourism department.
Let's serve legal notice and fight case together for refund
They cannot take our hard earned money and refuse to provide reservation
This is a big scam they are doing