[Resolved]  Country Holidays Inn & Suites — issue in bookings

Address:Delhi, Bhopal, Madhya Pradesh, 462032

Hello,
My name is nikhil jain residentof bhopal, madhya pradesh.
I took the chis membership this year for 5 years.
At the time of booking they told me that they will provide us 4-5 star properties if i request the bookings atleast 15days prior.

I requested them for the booking 4 days ago for 7th-17th december 2019 which is 1month prior.

We were expecting the properties which are mentioned on their website in agra & chandigarh but they denied & said the properties already full.
When we agreed for the low grade properties suggested by them & asked them to alteast add the complimentary breakfast as a mark of courtesy they denied that as well.
They response rate is very poor, whenever we call them their executives seems to be busy & the sales people who sold us the membership are also not responding.

At the time of selling the membership they made a lot of commitments & now at the time of booking we came to know that all their promises were fake.

If these people are not able to resolve our issue we suggest them to refund all our amount we paid them at the time of purchasing the membership.

Hoping for the early & good response.
Membership id - chisagg777303
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Nov 10, 2019
Complaint marked as Resolved 
After submitting the complaint, I instantly received the call from CHIS & the issue was resolved very politely. I wish they will stick to their commitments in future as well. Thankyou for the service.
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Complaint comments 

Comments

Beware...this company is completely fraud don't trust on any words of their

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