Country Holidays Inn & Suites — Membership

Address:

Office No 412, 4th floor Nehru Place, Mansarovar, 90, South Delhi, Delhi

We, Monika Yadav and Rajeev Kumar (Residents of Gheesa ki Dhani, Delhi Road, Rewari) are members of Country Holidays Inn and Suites Pvt. Ltd. Our membership number is CHISRW772086 for 30 years with 6 nights and 7 days per annum. We purchased the membership on 9 July, 2017. Our holiday entitlement is valid upto 8 July, 2047 with total purchase price of ₹3, 95, 000/- . After our complaint on this platform on 15 May, 2023; the representative of Country Holiday Inn had a telephonic conversation with us in order to force us for withdrawal of this complaint. When we denied to do so, after 15 days, they agreed to do a booking for us for which we e-mailed them afresh. But till now dated 17 June, 2023; they haven't confirmed our bookings rather they forced and pressurised us telephonically to change our dates of travel and to accept a sub- standard hotel. In addition to this, we are entitled to avail 36 nights and 42 days in total but we have availed only 4 nights.
# That from 2018 to 2023, whenever we tried to have a booking with Country Holiday Inn, they denied for the same by showing unavailability of hotels.
# So, it is requested to you to take strict actions against Country Holiday Inn for such mental and economic harassment to our family. It is also requested to be ordered to return the full payment with interest @24% pa
Regards