[Resolved]  Country Holidays Inn & Suites — Membership cancellation

With due respect, I Deepak Singh, want to draw your kind attention that i have opted CHIS 777976 membership on July 2019.Almost 3 year passed but still I m unable to get good services which was mentioned in the beginning with me.Now company does not provide booking within stipulated time and pretended so much with false commitment.They showed so many properties in CHIS mobile app but actually no such property connected with CHIS.whenever I raised demand for app based hotels booking immediately stave off my request and provide cheapest property which is easily available at cheaper cost.According to sales executives statement at the time of membership, we will cater to 4 to 5 star property but actually most of the property are not in the class of 4 to 5 star except few one.As far as my concerned regarding services i was totally disheartened and unsatisfied with CHIS services.After March 2020 only few locations active which is completely baseless for us.Because how many times I visited the same locations but they didn't provide booking as per my wish then i gave up in front of them and request for the same locations which was forcefully offered by them because no other options left in front of me except CHIS provided hotel's.I have already lodged so many complaints in front of booking executive but they couldn't take my request seriously.i have shared worst property pics of hare krishna orchid vrindavan and others through mail.However they will not improve their services and deliberately ignored my booking request by pretending false promises.So i appealed earlier to customer care for refund my hard earned money.But everytime they assured me for good services in future and strive hard to fulfill my booking request.But indeed they are not providing good services which gives me satisfactory response.They had already taken advanced four year ASF charges on the pretext of better services in future but still they failed to cater good hotels.so kindly intervene in this matter and take stringent action against fraud company e.g CHIS which tried to fooled customers by false promises and commitment.Therefore I demand for refund my money after deductions of availing night's in your collaborative hotel's.In nutshell they are robbing customers on the pretext of good hotels deals at cheaper cost but actually they didn't provide domestic as well as abroad booking and evasive with commitment done.I have all evidence related to my complaint so I request u pls look into this matter and sort out my problem.I need ur kind cooperation and empathy.
Regards
Dr kuldeep panwar
CHIS777976.
kuldeeppanwar.[protected]@gmail.com
[protected].
Was this information helpful?
No (0)
Yes (0)
Apr 18, 2022
Complaint marked as Resolved 
Dispute resolved amicably.
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Country Holidays Inn & Suites
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    715
    Pending
    0
    Resolved
    442
    Country Holidays Inn & Suites Phone
    +91 12 0499 4070
    Country Holidays Inn & Suites Address
    OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
    View all Country Holidays Inn & Suites contact information