Address: | Noida | Website: | www.countryholidaysinnsuites.com |
My membership card number is-1006615.
I signed the agreement in delhi for CHIS and at the venue all the wrong commitments given to me.
1. They said i can book as many rooms and it will be deducted from my membership nights which later on told me that i can only avail room.
2. They said i can book the room 72 prior intimation and it will book guaranteed booked and later only reservation team straight away said no rooms avail i advice them a week prior.
3.I asked for the room booking its been more than 10 days they are not giving me any information on hotel list which i can avail.
4. The person at the venue who made all wrong commitments is also absconding and his number and contact not reachable.
5.Customer care team called me up and i told them all the complaints they said they will call me back and nobody bothered to call me back its been more than a week.
I want to cancell my membership, Kindly please cancel and send me the written confirmation.
Thanks
Membership owner name- Kavita Sharma
Mem card no-1006615.
mob no-[protected]
email- [protected]@gmail.com Was this information helpful? |
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