[Resolved]  Country Holidays Inn & Suites — Mr akib ([protected]) for harassments, cheating and deception

Respected sir
since the day i joined with chis(CHISAKP780164) none of booking is given different excuses is only thing that i bought from you. properties shown in your app have never been available . When I asked for mussorrie there are five locations according to you but what i got services issue there pls go for other location. i connected with you so that i can go to a place of my wish not yours sir. you promised to give a service and your executive akib block me this is the service provide by you

Mr Akib([protected]) one of your reputed CHIS executives, gave me 4 vouchers of Rs 5000 as complimentary. now from the last 15 days they misguide me and also customer care redeem voucher department mam Mrs Uma. Akib told me i talked to my senior u get rs 5000 on each voucher and told uma mam the i talked to amit also that he cant get this voucher. today when i and uma mam get direct contact, we came to know that he is making a fool of both o[censored]s by saying different things to both o[censored]s.
I request you to take strict action against this type of employee so that they cant harm your reputation. Also I have a recording of all the conversions on my phone that happen on Dhanteras when CHIS invites us and I buy the membership by trusting him. all the benefits he told me are fake and now from the last 15 days he has been harassing me to a level that i can't explain in words and at last he blocked me now from whats app and phone.

I want strict action against him. pls help me out with this. I am using a different platform for this to file a complaint against him. I request you to solve this issue at an early stage so that CHIS reputation is not harmed bcz of this type of person who has no ethics at all. I am attaching one of my complaints with this. Sir if you will not help me out then the last option i left with is I will file a FIR against him as i have all recordings of that day, whatsapp chat, mails and conversion with the voucher department that what he told to them and to me. and the last option i[censored] dont cancel my policy is to go with consumer court.

i just want to get my hard money (pls deduct some percentage and return my money).As i am an assistant professor i still want a decent reaction from you. Hope higher authority help me out to get my hard cash back. thanku
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Mar 17, 2022
Complaint marked as Resolved 
i want to raise the dispute again as they are promised me again and now repeat the same thing again .
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Mar 16, 2022
Updated by amit gahlotttt
i didnt resolve this ...

With very disappointment I would like to convey that as per discussion and on insisting by with Mr Sagar on a phone call, we went to Noida office 3rd time in a month by taking leave from my job on a loss of Rs 2000/- per day. There faced a complete harassment of approximately 2 hrs listening so many allegations from the authorities and outcome was zero.
Then Mr Rahul the senior present there came and behaved very rudely, arrogantly and humiliating us in a very bad manner. He even warned us in a rude way “Do Whatever you want to do”. He tried to show his power and salary as he said “my salary is Rs 2lakhs.
This was a complete misbehave with the customer as they are even not committed to their promises they done to the customers like us.
Initially they told that the amount is not refundable but now they are refunding Rs 30, 000 and not giving the explanation why deducting Rs 20, 000.
They are verbally telling that the Rs 20, 000 is deductable but not giving in writing for what they are deducting the amount.
Along with this mail attaching two judgements which are of the same type with the same company.As they have refunded
1. Full amount
2. Harassment
Verified Support
Apr 20, 2022
Country Holidays Inn & Suites Customer Care's response
Dear Member,
Has your issue resolved?
Apr 20, 2022
Updated by amit gahlotttt
Yes resolved
Complaint comments 

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Lets join, and make them pay what they owed us. Lets take legal action together.
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