[Resolved]  Country Holidays Inn & Suites — Neither replying about my cancel membership nor confirming

Address:C2B/ 101-A janakpuri

Welcome to Country Holidays Inn & Suites Your membership no is: CHISAKP779478 Your invoice no is: CHIS-DL793560 Your paid amount is Rs.200, 000 !!
Sent many Email regarding cancellation as they were not able to confirm my first booking follwed by Mr Abdul and Sanjay Roy. This was done in week time.
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Dec 9, 2021
Complaint marked as Resolved 
Thanks to your app. I received the call from PRM appologies and affirm in future i will be treated as prevaliged customer. At present i take back my complaint and ask to treat as resolved.
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Complaint comments 

Comments

Chis company is such defaulter one they are cheap people who trapped the people.
Mr abdul khurshid is such a frauder who using their surname as another person (khurshid) and he said Abdul left this company we found that they are cheaters.
I also recording the same after approaching many times he gave Miss Aakansha’s number after talking to her she is very rude and said will not refund your policy which Mr Abdul commited also she said u can do watever to want to either hire ur lawyer or anything else see how they people behaved.
Our incidence i describe as follow
I took a membership from chris company for 5 years plan membership id (780136) since starting faced many issues. Mr Abdul who was guide us he gave a plan about family sweet of 4 adults but they gave only couple sweet such a fraud.
Moreover when we used first time membership they promise us to give a radisson or hyatt hotel but at last they gave regenta which was low to our expectations. In addition i booked 4 adults thn again they turned into couple booking when we asked them they refused this is such a harassment.
We want to cancel this membership if this not happen i will take legal action against chis company such a fraud company first they told different planes then giving different one.

Lastly i want apply for refund they said not possible which they committed before.

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