I have taken membership for 5 year in 2019 by paying Rs98000. I also paid AMC for 3 years in April 2023. Now I am eligible to take 18 days holiday from them but the reality is, i am not getting a single day's booking from them.
Initially I availed two of my complimentary holidays for which I have to wait 3-4 hours at hotel just to get check-in. Because CHIS never pays the hotel dues. After making lots and lots of calls to them somehow we managed to get access to the hotels.
After that, we could not take any holiday from them as they never takes call, never replies on time. The numbers mentioned in their mail are never working.
Moreover me and my husband were threatened by one of their executive MS. Neha, she said that yes we will only take money from you and no holiday will be provided to you. I have sent mail regarding this to customer care as well as direct to their office but no response.
The company is fraud, looting money from people, makes falls promises and later threatens you .
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