Country Holidays Inn & Suites — Not receiving any services

Address:

Delhi

I am Ankur Gupta. Me and My Wife purchased a subscription from country holidays inn and suits.
My Customer ID is CHISDLS779981 assigned on 15th Feb 2021.

Initially they have given us a great offer with several benefits, but after registration we are not getting any services. Even they are not providing the bookings on request too. Only received complementary services for hotel stay rest all are expired due to non-availability of the services and support.

Even Initially Communicated that you have to pay AMC charges if you are consuming the yearly allotted days.
But now asking complete maintenance charges for all years and current year too on increased rates.

We have not used any of the facility for the company.

Customer Care is also rude to us and not agree to accept any of our request.

Basically, we have lost our complete money.

Kindly see if we can get any help to get the refund.