[Resolved]  Country Holidays Inn & Suites — Not Refunded full amount as promised

Address:Noida

The company has promised on 20.11.2021 to refund my amount within 45 working days. The company's general manager Shri Rahul has assured that the refund will be credited in my source account between 1.5 to 2 months. They signed an agreement for the same. But more than 70 days has been passed and still they are not willing to refund. The customer care only provides assurances. I want my refund with interest and penalties for cheating customers.
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Feb 15, 2022
Complaint marked as Resolved 
Despite promises to hand over the cheque on 05.02.2022, they have denied to refund.
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Complaint comments 

Comments

Chis people are ### and big fraudsters they are only polite when they require CUSTOMERs after that they are not bother to resolve my queries
I am trying to reach them mANY TIMEs but you people are not responding i want cancellation they people are fraudsters.
They people said will change your membership first you said try the membership we tried but we were not satisfied from your services.
I discussed the matter with Mr Abdul and Ms Akanksha already try to solve my matter. Otherwise we will take legal action against your people we already have their audio recordings, photos etc
Chis people are ### and big fraudsters they are only polite when they require CUSTOMERs after that they are not bother to resolve my queries
I am trying to reach them mANY TIMEs but you people are not responding i want cancellation they people are fraudsters.
They people said will change your membership first you said try the membership we tried but we were not satisfied from your services.
I discussed the matter with Mr Abdul and Ms Akanksha already try to solve my matter. Otherwise we will take legal action against your people we already have their audio recordings, photos etc

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    OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
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