[Resolved]  Country Holidays Inn & Suites — Property by CHIS


I have used first trip to manal in June and please find the feedback below.

1 Hotel has refused to give room to us as they didn't get the payment from chis, it was a drastic situation that I have never faced before.
2 Property was not cleaned at all, lots of dust and spiders was there in the room.
3 Service in this property was like hell, asked for one thing and staff forgot the call.
4 location was so bad, was not able to enjoy weather.
5 There was no activities which children can enjoy. It was zero.
6 Grand attic room, which was very small.
7 measure point is Food, it's was pathetic in taste.

Now just let me know one big question.
Is this the level of CHIS property, this is what we expect from chis in future. when I purchased this memberships it was presented like 5* heaven properties with lots of activities for children and the adult but the problems I have mentioned above it was like we have spend our days in hell.

Even I am feeling like I have wasted my money in CHIS.I want to take back my money from chis because in future I am scared to use Property by CHIS.
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Aug 14, 2022
Complaint marked as Resolved 
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2022
Country Holidays Inn & Suites Customer Care's response
Kindly Provide your member ship Id so that the concerned team can coordinate with you or do the needful help.
Complaint comments 


Kindly note below
Membership ID : CHISND777520
Name : Shikha Arora

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    OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
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