[Resolved] Country Holidays Inn & Suites — Refund my money 90000

Panditguru

Jun 16, 2021

Address:

C54F, Green home residency, O/s Bada Gaon G Mustara Road Jhansi

Hi sir, I purchased membership in Jhansi . I paid 90000 for purchasing that in Dec 2019 by credit card. Your agent told they will send 15000 thousands gold voucher After 10 days, but I still didn't get those Boucher. He gave mi in written on a white paper. I called him many times and customer care also but there was no positive response. After that lockdown took place due to Corona virus. And After lock down i tried to book A Hotel in Goa but Company didn't provide me that Hotel which given in your Hotel list. I didn't use any kind of your service till yet. Now I want to cancel it so please do refund my whole amount ruppes 90000 immidiately. Otherwise I will file A 420 case against the Company.
My name - Abhishek Dwivedi
Customer id - CHISCAV779581
Mobile no. [protected]

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Jun 21, 2021

Complaint marked as Resolved

Mr. Rahul Arora called me and we were agree on something, he promised me in mail for providing gold vouchers and booking in hotels which are given in booklet.

Country Holidays Inn & Suites customer support has been notified about the posted complaint.

Jun 21, 2021

Updated by Panditguru Resolved - Mr. Rahul Arora called me and we discussed issues, and we are agree on some issues, He promised me to send 20000 rs gold vouchers and extended membership 1 year due to corona.