[Resolved]  Country Holidays Inn & Suites — regarding my reservation at country holidays inn and suites

Address:

878-35 A/6 MEHRAULI NEW DELHI, 110030

Dear team,
Unfortunately i have been a member of chis from 2018, when ever i try to approach for a booking with there reservation team, i m denied a booking, there have never been a single time that i have been granted a booking, the team is really un professional and never provides reservations. I was forced to pay 1.5 lakh for there membership in return they never provided me a reservation, one needs to follow up on mails for several time to arrange a good hotel, but they always share 2 star property options despite of committing a 5 start stay. Guys please don't trust chis at all and never ever opt for there membership as the staff is unprofessional. I have attached screenshot of the mail pls refer and don't go for chis, also i am struggling for refund for my 10 year membership please help me how to get my refund back.