| Address: | 803 4th floor, near by South Extension, Arjun Nagar, Kotla Mubarakpur, New Delhi, Delhi 110003, New Delhi, Delhi, 110003 |
| Website: | www.countryardimperialinnsuites.com |
Dear concern,
I am writing to you in deep frustration. You people have cheated us and as well as other through your false commitment.
I lost my 72000 rs which is my hard burn money.
We are getting troubled very first day. Let me brief you the scenario.
Note: we got a call and were invited to a hotel to discuss the offer they were providing.
They told us about the 5 years membership that would cost around 72000.
Me and my wife were confused and we were not sure if we want to take this or not.
Their representative who attended us (Name - mr. Ashutosh-[protected]) told us that they the offer is valid for today and we need to pay 60000rs and remaining will be emi conversation fees.
They clarify all the things through hand written blank paper and the beauty is that, they will not give that paper to us.
At the time of presentation they do all the commitment like:
1. We can avail facility round the year within 48 hrs prior information
2. Split nights
3. Can gift nights
4. They will provide 4 and 5 star hotel.
5. All over india can availed
And so many others.
We had a word with the manager there (Name - mr. Amit) and he assured the same.
After that it is almost three year to go they are making fool. They never full fill their any commitment.
Its been 3 year, every time that i am trying to avail one of the services, but there is no serious response from them. I have been following up with them over mails, phones and messages but still not getting a valuable response. Even the hotel options we have been given are not the same which they describe while selling their deal. Today after all my efforts when i mailed them that i am going to take some actions, they immediately responded regarding our hotel booking which they were avoiding since long. I am not going to continue with them & want my hard earned money back from them. With the greatest hope i do seek your help & guidance on the same.
We do 3 to 4 trip in last one year but because of their behavior we didn't go through ciis. We have booked over self.
Right now we are in planning to go jaipur and jaipur for a bike trip with one of our family friend.
But the same story happened again. We following them since last one week but the same story happens again.
Now we are frustrated with their behavior, service and all.
Please help us.
Our membership details as follows:
Name: tanu
Membership id: ciis665718
Mobile no:[protected]
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