[Resolved] Country Holidays Inn & Suites — They are not providing CHIS associated booking

[Resolved] Country Holidays Inn & Suites — They are not providing CHIS associated booking

S Shikha05@ Jul 20, 2022 Jan 20, 2023 This thread was updated on Jan 20, 2023

My membership ID is 779508. I have paid Rs 1, 00, 000 for membership in 2019. Due to covid we couldn't avail membership till 2021. Then we used 6 nights 7 days in year 2021. The booking is very hassle. There are many email exchanges to do one booking. In July 2022 I have paid 3 year A.M.C and trying to book Ambrosio portico or regenta which are CHIS associated in haridwar. But they are saying due to internal issues, they can't book this hotel. They are giving us Lakshaya hotel where we do not want to stay. M Please tell why have you listed hotels on our website if we can't book it. Thanks Shikha +3 photos Was this information helpful? No (0) Yes (0)
Jul 25, 2022 Complaint marked as Resolved I have recieved call from the assistant manager, kiran and she has asked to mark the complaint as resolved . If I don't mark my complaint as resolved they are withholding my 1 night 2 days voucher . Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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Comments

Sheetal behal

from Amritsar, Punjab

Aug 4, 2022

They are big fraudsters they dont have etiquettes they are very rude they behaved very rude moreover every time they changed person till date I didn’t get any solution and when i agree to reserve my bookings then they showed useless properties which was not show by them at the time of contract.
Wastage of money chis company is fraud and defaulters.