Country Holidays Inn & Suites — Unable to avail my membership

I am Saurav, i had purchased a membershio of Country Holidays Inn & Suites ( CHIS ) 7/1/2020 by paying an amount of 1, 80, 000/-, My Membership Id is CHISDL778688, As per the membership I was offered some complimentary services which were valid for 1 year from the purchase date but due to the covid I could not avail any of the complimentary services . After the covid when I asked chis to provide me the freebies they denied for it . Also at the time of purchase I was told to pay an amount of rs 7000 + GST as AMC . In the last 3 years I was never asked to pay this AMC but now all of a sudden they have started to call me to pay the entire 3 years AMC altogether which is almost twice of the actual amount what I am actually supposed to pay ( 11800 x 3 years ) . In the last 3 years I have never availed the service even once, Firstly due to covid & secondly due to lack of good property options offered by them . I was not in a condition to pay such a hefty amount altogether but they somehow convinced me to pay the amount offering me my complimentary services back . I was planning a trip to rishikesh with 1 more family accompanying me on the trip so i requested for a room booking in rishikesh for which they asked me to pay the AMC amount first yo avail any kind of service . When I denied to pay this amount altogether they proposed me that they are ready to activate my complimentary services & will also get my booking for rishikesh done but only after i pay the AMC amount . I also agreed to the same & paid the entire 35, 400/- tomorrow i;e 27/4/23 & then requested them to send me a booking confirmation mail for my rishikesh trip . Since them none of them is replying ti my emails also nobody is answering calls . I have all the chats & payments details with me . I feel like i have been cheated twice so now i dont want to continue the membership any longer and want my original amount ( 1, 80, 000) back along with the AMC amount of 35, 400/- paid tomorrow (27/4/23 )
Kindly do the needful Thank you
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Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Complaint comments 


This company is a biggest fraud company and after seeing several complaints also no legal action has taken against them.
We also paid 1.5 lakhs in 2019 and never availed services, and whenever ask for the service they are asking us to pay annual charges, and earlier it was 7% and now increased to 15%.

Basically they are fraud company and looting our money from the customer.

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    OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
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