[Resolved] Country Holidays Inn & Suites — Unethical behaviour - flight tickets not being issued after full payment

Kiran Khanna123

Oct 13, 2022

Address:

Noida Sector 63

I paid full amount for Delhi-Maldives return flight tickets more than 1 month back.

Country Holidays Inn & Suites issued Delhi-Maldives tickets after much delays.

However, the ordeal did NOT end here. I haven't received Maldives to Delhi tickets till date (1-month already has passed since full payment was made). My travel date is fast approaching. Company Employees Mr Amit Verma, Ms Kiran Deep are fooling its customers big-time. They always say 2-3 more days in an endless loop, and make false/empty promises which they never keep.

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Oct 14, 2022

Complaint marked as Resolved

Company has promised us to give flight tickets by tomorrow i.e. 15th October 2022 12 pm, so closing this issue for now. Also, balance amount which is around Rs 10, 000 will be refunded to us after issuing the tickets.

Country Holidays Inn & Suites customer support has been notified about the posted complaint.

Oct 15, 2022

Updated by Kiran Khanna123 This company is big time fraud, dont trust them they are making fool. Even after committing they will not adher to it.

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Comments

chis_unhappy_customer

Oct 14, 2022

Mr Amit will not give you flight tickets and not even your refunded amount. When your day of travel will come closer they will not even pick your phone. Other junior employees will say that Amit has not come to office but he will sitting next to that person.
Personal experience: I was neither informed nor provided with any tickets a day before planned date and now chasing for refund amount from last 3 months.
Ms Kiran is also same just difference is she will pick your call and make false promise.
There are couple of more employees like them for e.g Vineeta, Dipali, Mohit, Chandan and many more. One of ex employee told me that their salaries are on hold due to technical issues so they will not refund any amount or book anything but will take customers money to pay employees salary.

Hope you will get your money or tickets but chances are very less, so i just to make your own plan as a backup option instead of regretting in last day.