Countryard Imperial Inn & Suites — i have been promised something and charged wrongly with rs 70000/-

I have visited some promotional campaign of countryard imperial inn & suites. They explained me about the 5year package for 4 adults. Asked for the payment of rs 3000 approx per month for 2 years and then they charged me with rs 70000/- without my consent. I asked for the reason of charging 70000. Then they told me that the amount will be refunded within 2 working days. But despite regular complaints to company no action have been taken till date and now they are avoiding my calls and mails.