[Resolved]  Countryard Imperial Inn & Suites — fraudery

Address:New Delhi, Delhi, 110059
Website:www.countryardimperialinnsuites.com

We have bought a holiday package of worth inr 60, 000. Since very first day company is not attentive to our requests. Its been 2 month that i am trying to avail one of the services, but there is no serious response from them. I have been following up with them over mails, phones and messages but still not getting a valuable response. Even the hotel options we have been given are not the same which they describe while selling their deal. Today after all my efforts when i mailed them that i am going to take some actions, they immediatelyresponded regarding our hotel booking which they were avoiding since long. I am not going to continue with them & want my hard earned money back from them. With the greatest hope i do seek your help & guidance on the same.
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Apr 10, 2019
Complaint marked as Resolved 
With the help of Mr..Avinash ( one of the heads) my issues has been solved finally. He is a great asset to the company and been a great help to me...Thanks .
Nov 15, 2018
Updated by Gayatri Wadhwa
Hi ankit, thank you for your thoughtful comment ... ..what I am least expecting from them is to simply return my money ..n nothing else..but as for now they are denying it, n not even considering where they falls ...
when it comes to refund they are very professional and talk about the terms n conditions ...while at the time of delivering their services ..everything just go in vain. I am also trying my best to be expose them at every possible platform. I hope no one else loose their savings like I did on such fake liars ...
Complaint comments 

Comments

Dear All,

Lets take this movement further, i request all the victims to follow the link then we can all move in a group to expose this network.

Follow this link to join my WhatsApp group: https://chat.whatsapp.com/EcuFnWYM4E5C2QpRCgkuBq
nehgau's reply, Aug 29, 2019
As per my telephonic conversation with Mr. Deepak, it seems like; as per his commitment all problems would be taken care off within 72Hrs.
Lets hope for the best with their commitment.
Hi Gayatri,
I didn't buy their packaga but i know they are fraud. I attended a seminar in which they tried to trap me to buy their package but i diddn't buy.
They gave me movie vouchers and 2 nights free stay but after following up with them for more than 1 month i have not received any positive revert.

We should be take some actions against them.
Let me know if i can help.
Gayatri Wadhwa's [Complaint's author] reply, Nov 15, 2018
Hi ankit, thank you for your thoughtful comment ... ..what I am least expecting from them is to simply return my money ..n nothing else..but as for now they are denying it, n not even considering where they falls ...
when it comes to refund they are very professional and talk about the terms n conditions ...while at the time of delivering their services ..everything just go in vain. I am also trying my best to be expose them at every possible platform. I hope no one else loose their savings like I did on such fake liars ...
Lets expose them. Share everything on their facebook page. I tried it but they removed my comment.

https://m.facebook.com/countryardimprialinnsuites/
It will not work dear ..as admin have all the acceptability to decide which comment is to be shown ...then only the comment would be visible to everyone ...I am trying hard to find out ways . Your ideas and suggestions are most welcomed.
I also faced the same issue. I paid 68000 for the gold package 5 years and now the manager (Mr. Ajay) himself says that the sales person lied to you. I am not getting my membership credentials and when asking for that multiple times still it’s not shared.

It’s a big fraud company and I also want to cancel my registration.
Swati Chaubey's reply, May 10, 2019
Hi, what steps you took? Did you get the money?
Sushil S kumar's reply, Dec 5, 2019
We should make the complaint against company. they are doing fraud and false commitment. 9911827009
Hii my self vikash jha last 3 month back I took countryard imperial inn & suites membership and now I inform you guys I really apriciate countryard team and countryard hoshpitality service last week I'll go along with my family in club villagio resort Goa overall experience was good in property good service
countryard is a fraud company. They lured me to their seminar and told about their package but after purchase, they changed package details, so I asked to cancel and to refund the money. But customer care service so bad that they did not commit to cancel the package and were unable to show any terms and conditions in their agreement. I asked them to give me in written or by email that package can not be cancelled. But they never did. I am going to lodge a complaint in consumer forum.
I am still fighting with them for my refunds. However, I will not leave them, If it would take me to go to heights and file a legal complaint against them, i will do.
guptaroli's reply, Mar 15, 2019
Gayatri

Where are you based
Hi Everyone

Can all you share your personal numbers on my email id...let's get connected toft and see what can be done

Even we are really very pissed off
Sushil S kumar's reply, Dec 5, 2019
We should make the complaint against company. they are doing fraud and false commitment. 9911827009
Hi Gayatri
The same case happened with me also. I have bought even a bigger package of Rs.1, 40, 000 for 10 years. But when I went for booking a hotel in singapore they started charging extra amount which was mentioned nowhere in the membership seminar discussion. They had shown me so many perks also but now they are denying for everything. Now their executive stopped replying my calls and emails.
I m feeling cheated and I am trying to get my refund.
Please help me how can i resolve this issue. Requesting you to share something (which can help) as soon as possible at my email id ie: [protected]@gmail.com
Thanks in Advance.
Frauds, not honest at all... Total exploitation
Bluedart have the worst service in Bangalore, really hate it and regret putting my faith into it.
Same thing happened to me. Is there any way we can get the amount refunded?
Sushil S kumar's reply, Dec 5, 2019
We should make the complaint against company. they are doing fraud and false commitment. 9911827009
I am also facing same issue. On purchase of 10 year holiday package they offered me 1 international trip of 6N/7D with complimentary breakfast, Airport pick & drop, 3 One-way Air ticket, local sightseeing, etc.
But now at the time of availing they are asking me to bear 60% cost of this which is mentioned totally free in my joining kit.

I am planning to go for legal case.
Sushil S kumar's reply, Dec 5, 2019
We should make the complaint against company. they are doing fraud and false commitment. 9911827009
Hi,

Please guide me to save my hard earned money. We had purchased a package worth Rs. 45000 and after dissatisfaction, i am not able to continue with them. Kindly suggest options for refund.
Even i am facing same issues as mentioned above. I am not getting revert from customer care even after chasing them for more than 2 months now. CIIS is big fraud and this complete package drama is scam to earn money . So at the time of asking the refund back they go by all terms & conditions and while selling the package they dont even give you time to go through term & condition. I even asked them give me time to read terms & condition to which they replier Mam you need to trust us, we have downloaded you all whatever is mentioned. I am going to file legal complaint against them so they stop fooling people around.
MSG to employees-You guys should should be ashamed of yourselfs for being part of such fraud company after all you are trained that ways#FRAUD#LIARS#SCAM.
Nitish9559's reply, Jul 10, 2019
Hi pratik
Nitish here . Any update or progress about the refund .
Pls help and discuss the required to be done to solve the issue and get the refund
Sushil S kumar's reply, Dec 5, 2019
We should make the complaint against company. they are doing fraud and false commitment. 9911827009
Hi guys i have purchased the package for 1.2 lacs and same fake promises were made to me also.
While availing the package they are not at all working it out .
Did anyone got their refund and whats the way of doing it. I am planning to file a police complaint and consumer court for legal action against the company.
If anyone has any views and idea to get the refund pls share
Sushil S kumar's reply, Dec 5, 2019
We should make the complaint against company. they are doing fraud and false commitment. 9911827009
Hello all.
I am also facing the problem to get my refund as they have made fraud.
And i have visited their office in MGF MALL GURUGRAM.they are still doing the same style conference and trying to make the people fool to get the membership.
I think we all should gather and proceed to their mgf office and expose them for what they did to us . And involve local authorities to help us out
Pls reach me out in comments and pass me ur contact details to resolve our issues
Thanks in advance
Sushil S kumar's reply, Dec 5, 2019
We should make the complaint against company. they are doing fraud and false commitment. 9911827009
Totally fake company they will sell fraud package and make all ppl fool My I'd is CIIS888910 at the time of selling their executive s made all false promises after this not responding at all their CUSTOMER CARE service is totally ### no one will be ready to fulfill their statements
Sushil S kumar's reply, Dec 5, 2019
We should make the complaint against company. they are doing fraud and false commitment. 9911827009
I have bad experience on this, false commitment.
only they we take money only, customer sending mail and contact regarding their solution, but they will not response to customer.

At the time of sale their membership so many facility are there, but in documentation differ. i am continue to follow up with them by mail, phone, personally. They are not responding, please don't buy their policy. They are Ford.
Sushil S kumar's reply, Dec 5, 2019
We should make the complaint against company. they are doing fraud and false commitment. 9911827009

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