Cover It Up — mobile case order is cancelled by them but money deducted from bank account

Address:	B-21,Om Laxmi Vijaya, Kumbharkhan Pada,Subhash Road,Dombivli(west), Thane, Maharashtra, 421202
Website:	www.coveritup.in

I order one mobile case from cover it up online shopping website but it didn't get ordered and money (Rs.579) get deducted from my bank account and now it's showing the order has cancelled... So i contact their support team and they told me to send bank message of transaction and i sent it.
Now from last half hour they isn't picking up call.
Please help,
I am attaching the order's details and the message which i get from bank after transaction was successful..
So i am requesting indian consumer complaints team to help me for refunding my deducted money..