[Resolved]  Cover It Up — online order of a mobile cover

Address:	Cover It Up Global Impex 492, 1st floor, P.H road, Arumbakkam, Chennai, 600106, Chennai, Tamil Nadu, 600106
Website:	www.coveritup.in

I ordered a mobile cover from Cover It Up of Rs.699.00/- on 23/12/2019 21:10:18 and i paid the full amount through my credit card. I received a mail from cover it up that my order is in process and i receive my order in 3-6 working days. After 5 days i see that the status of my order is still in processing stage then i contact on their whatsapp customer care number i.e., [protected] and i ask them that you said me that you will deliver my order in 3-6 working days but today is 5th day but my order is still in processing stage and i ask them in how many more days i'll get my order? they said me that please share the pictures of your order on our whatsapp number then i send the pictures for the same then they said that we will ship your order soon. Then again 2 days passed away, i message them again ask that is my order is shipped or not? they say no. Then i gave a warning to them that if they will not dispatch my order in today then i will complaint against you in consumer court then they dispatched my order and give me a Tracking number i.e.,[protected] which is related to 2 courier companies that is Delhivery and Pickrr. When i order for first time i give my shipping address as #Namdhari Coach Builders Plot No. 2E3-6 Industrial Area Mehatpur District Una (H.P) Pin Code 174315. But they ship my order on wrong address that is #Namdhari Coach Builders Plot No. 2E3-6 Industrial Area Ambala (H.P) Pin Code 174315. Now my order is shipped to wrong address by Cover It Up and i ask them t that why you fill my wrong address on my order then they said that wait for more 2-3 days so we can reroute your order. They make me fool from last 8-9 days please help me. I think the courier company and Cover It Up they both make me fool. Please help me.