[Resolved] Cp Plus International — camera and dvr is not working properly..

Gaurav Dass

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110021
Website:	gaurav.fitness@ gmail.cim

Sir my name is gaurav i bought ur cp 4 channel including dvr... After 2nd month of installation all four camera r hving problem of tracking multi color vision
I called vendor 2 or 3 time they correct the problem rhen it get back after few days like with in a week..
Iam feeling so much stressed i had paid rs.15000 for this and not getting good service, that vendor is also disappointed with us because he say sir please complaint in company ill be with you.. Sir/mam please help this is my no. [protected].. Sir when i gave cameras for repair that time my gurantee period was about to finish in 15 days and i told vendor please solve this problem this time completely he said ok. This wont repeat it again.. But same problem happend with in a week.. Sir from when i purchased this cp plus.. Every other month im calling my vendor. For repair im so much frustated and annyoed please do some action against this and slove my problem.. Thank you
Gaurav das

+2 photos

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Nov 12, 2017

Complaint marked as Resolved

CP Plus International customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2017

CP Plus International Customer Care's response Dear Mr Gaurav

Greetings of the day

Firstly sincere apologies for our products for not performing up to the mark. We have taken your complaint at priority to ensure that your experience in dealing with CPPLUS is an excellent one & that you will relish your decision that you made the right choice. Our customer care team is already in touch with you and we assure you to solve your problem at the earilest. Mr Satish is taking care of your case from our customer care team. In case you still need to reach us you can contact us at [protected]@cpplusworld.com. Our India toll free no is[protected].

Yours in Service
CP PLUS Team