Cppc Indian Bank — pension stopped even after giving life certificate

Address:

122001

I had given my digital life certificate on 29th oct.2019. But my pension did not paid to me then i lodged a complaint vide no. R[protected] to cpao on 02nd january 2020 and it was told that the digital life certificate was submitted in the month of oct.2019 hence the same was not considered and a fresh digital life certificate was submitted on 02nd january2020. On 23rd january i got one reminder from indian bank /cppc that you have not submitted your life certificate. Kindly submit life certificate in any nearby branch immediately.in response to this sms i visited personally ajmer branch of indian bank on 28th january 2020 and filled and signed up the required "life certificate" handed over to sh. Y k thakur (Y-20) branch manager and received the acknowledgment of the same from indian bank ajmer branch. But till date pension for the month of december 2019 and january 2020 has not been paid.