Indian Bank Customer Care
Indian Bank
Customer satisfaction rating: 4%
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385
COMPLAINTS

Indian Bank Customer Care

Indian Bank

Address
PB No: 5555, 254-260, Avvai Shanmugam Salai, Royapettah
Chennai
India - 600014

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1 800 425 4422  (ATM only)
up
147
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68

Phone:
Phone:
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155
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69

Additional info
Customer satisfaction rating
4%
Complaints
385
Pending
0
Resolved
16
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

Indian Bank related photos (51)

Indian Bank Complaints & Reviews

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Indian Bank — upi transaction failed but amount debited from my account

 manimaran hacker on Jan 19, 2018
5 days before i transfer amount through upi but the transaction is failed amount debited from my account still i didn't receive refund, upi transaction is failed still i didn't receive refund, help me to refund my amount 399, it was a recharge amount from my account to jio for doing recharge, i need refund my amount please reverse that transaction,....
Complaint comments  Read comments Complaint category Banks

Indian Bank — refund for transferred amount to wrong account

 sathwik kalluri on Jan 16, 2018
Hi team,

I request your assistance on the below issue i have no clue whr my money is stuck.

My account details are as follows:

Acc. No. :- [protected]

Vit branch, vellore.

On 2 nd of november i have added the beneficiary as per in attachment screenshot for imps transaction and have done the transfer of rupees 6000 to that beneficiary. Later i realizes that the account number noted is wrong account number and i am not sure where my money is stuck.

Request you to kindly helping me in getting my money back as...
Complaint comments  Read comments Complaint category Banks

Indian Bank — no response about refund

 dragonborn on Jan 13, 2018
It's been more than 10 days, i didn't receive my refund which was purchased and returned on amazon. I've filed complaint but no use both in here as well as the indian bank spgr's. My refund reference numbers are[protected],[protected],[protected],[protected] and another one, amazon didnt have the reference number and they said they will give me soon,... I should have got the refund on 1st of january 2018...
Complaint comments  Read comments Complaint category Electronics & Appliances

Indian Bank — failure in imps through indpay and non receipt of amount transferred

 drsachinpalve11 on Jan 13, 2018
13/1/18
Dear manager,
I dr. Sachin holding my saving account in ib branch: kirumampakkam, pondicherry had transferred rs. 4000 twice to my account in cub.
After receiving otp i received message as your fund transfer for rs.4000.00 on 11-01-18 could not be processed due to insufficient balance in your account. At 22:44 pm.
It didn't credit to beneficiary nor it revert to my account. Transaction no.
1)
[protected]/ imps/p2a/[protected]/[protected]
&
Transaction 2)
[protected]/imps/p2a/[protected]/[protected]
Kindly...
Complaint comments  Read comments Complaint category Banks

Indian Bank — money not refunded even after the transaction is not successful

 Abigail Varshini on Jan 9, 2018
I have made a card transaction using my rupay card to recharge my mobile number, but transaction was not successful but the amount is debited from my account and i have also enquired the customer care of that service provider they also said no amount like that is paid and i enquired the bank's customer service they suggested me to make a complaint in the website...
Complaint comments  Read comments Complaint category Mobile Service Providers

Indian Bank — refund have not initiated [Resolved]

 dragonborn on Jan 8, 2018
I recently purchased some products from amazon and due to some reasons i've returned it, and some of them were cancelled at the day of purchase, they have deducted it but didn't refunded after the cancellation and also no message about the refund has been given,... My refund reference numbers are[protected],[protected],[protected],[protected] and another one, amazon didnt have the reference number and they said they will give me soon,... I should have got the refund on 1st of january 2018...
Complaint comments  Read comments Complaint category Other

Indian Bank — your internet banking login status is inactive. please contact branch.

 Mohamed_Imran on Jan 3, 2018
Hello sir,
I'm imran from karaikal. I already activated my internet bank account and and i used to transaction and services. Past four weeks i didn't login my account. Yesterday when i tried to login my account. I was unable to login my account.
It shows error message "your internet banking login status is inactive. Please contact branch." please help me to solve this issues.
Thank you!!!...
Complaint comments  Read comments Complaint category Banks

Indian Bank — grievance status - reg.

 sundarameenakshi sundaram on Jan 3, 2018
Respected sir, 03.01.2018
I have submitted an explanation letter dt.17.11.2017 to the honorable gm of indian bank, chennai. As i am unable to get any further information from them i pray your goodsselves to kindly take my requisition and thus help me to know the status of my explanation letter at the earliest and oblige.

Pdardon me for the inconvenience caused to you in this regar d and oblige. Also i pray your goodselves to forwreard a line of reply for my requisition without fail.
Thanking you,
Yours faithfully,
P. N. Krishnamoorthy...
Complaint comments  Read comments [1]Complaint category Other

Indian Bank — cybercrime atm cloned no security for deposits

 nilesh durgekar on Dec 24, 2017
My name is nilesh i m raising this complaint on behalf of my mother mala ganapati durgekar, sir my mother holds indian bank account ln karwar branch a/c [protected] and bank has provided the atm card services, on 13th of dec 2017, at 7:15pm i have withdraw 1000 rs from idbi atm machine karwar which was my last withdrawal but on same day at 9:30pm we received massage 10, 000rs has been withdrawn from our account, since we had family function in our home we didn't seen the massages, like this he withdrawn 1, 00, 000rs from our account till next day morning. On14th of dec at evening 6:30pm we saw the...
Complaint comments  Read comments [1]Complaint category Banks

Indian Bank — credit card dues regarding

 Seshagiri Rao Golla on Dec 21, 2017
Dear sir, i am having indian bank credit card with number [protected] and i have paid all the dues in january and in my cc statement is also showing a credit balance of rs112. 47/- but indian bank challapalli department put hold on my account and they are saying credit dues in my account. I am asking them detailed statements but they are refused to give statements for that period. So please check the issue and remove hold from my account or provide detailed statements if really there is dues i will pay
Cc num [protected]
Name g v seshagiri rao
Ph num [protected]...
Complaint comments  Read comments Complaint category Credit Cards

Indian Bank — i lost my 10000 rs.in my account with any my involvement and permeation and i didn't got any withdraw msg my number

 Mohan Vinay on Dec 16, 2017
Gud evening,
Respected sir,
This is anusuri mohan vinay, am a costumer of india bank, alamuru, alamuru mandalam, east godavari district, andhra pradesh, on the date of 13/12/2017 with out my permission i have lost my (10, 000) money from my account and i have not received any msg to my mobile no ([protected]) which was linked to my account after that i have tried for 50 withdraw and i have got the msg of withdraw for amount of 50 rs. ("but i have not done any post purchase but my money was lost from my account on that day and not got any msg to my mobile no also withdraw of 10000")
Complaint comments  Read comments Complaint category Banks

Indian Bank — atm transaction failure & debit money

 sajidkhan12 on Dec 13, 2017
Dear sir
I mohan kumar yadav a/c no [protected] indian bank branch sector 29 huda market faridabad. I withdraw money in hdfc bank atm nearset ssm school sarai faridabad date 23.11.2017 time 10.15 am
Withdraw the money rs 10000/. Atm not get the money & my account show the debit in my account so i m going to branch & complaints failure transaction
Please help me
Mohan kumar yadav
A/c no - [protected]
Indian bank sector 29 faridabad
Mo [protected]...
Complaint comments  Read comments Complaint category Banks

Indian Bank — amount deducted but transaction was failed

 Ankith Ryali on Dec 13, 2017
I have done a transaction of amount 3882 inr on 06/12/2017 with transaction id[protected] to amazon wallet. Amount was deducted in my account but amazon didn't received the amount.
It has been more than 6 days, but the amount was not refunded till now. I have called indian bank customer care on the same day and they assured me that the amount will be refunded in 24 hours. But no refund till now.
I request you to issue the refund as soon as possible....
Complaint comments  Read comments [1]Complaint category Banks

Indian Bank — sub: requesting you to credit the amount of debiting twice to the below account number. ref: indian bank s. b a/c no.6528313126

 pheldar on Dec 7, 2017
This is to inform you that, i have purchased items in reliance fresh at north usman road, t. Nagar-17. On 14.11.2017 through my indian bank debit card no.[protected]. Hence, cashier swiped my debit card twice for purchased items of rs. 425.22/- whereas reliance fresh cashier first time swiped my debit card, it shows error, but whereas the amount has been debited in my account. Later again cashier second time swiped my card, again it got debited from the above account number.

Hence, kindly request you to credit the of rs.425.22/- to the above account number.

Enclosed...
Complaint comments  Read comments Complaint category Department Stores

Indian Bank — grievance amount

 sundarameenakshi sundaram on Dec 2, 2017
Respected sir, 02.12.2017
I have submitted an explanation letter regarding my grievance amount under ibecp no.[protected] before the honourable gm on 16.11.2017. As i am unable to get any further information, regarding my grievance amount, i pray your goodselves to kindly take my issue sympatghetically and thus help me to avail my grfievance amount at t he earliest and oblige. Pleased do not mistake me, do not blame me and also do not criticise me. Kindly inform me the status of my explanation letter at the earliest. Since the time hasw passed for more than 15 days, i am in a position...
Complaint comments  Read comments Complaint category Other

Indian Bank — refund not reflected in account

 lonely Wolf on Nov 30, 2017
The refund amount from both amazon and paytm is processed as it shows in the app but it is not reflected in the account. Upon enquiring they said that your bank is taking time to process the amount and it will reflect within 7 working days but more than one month has passed and i did not get even a rupee debited to my account. Please look after this and try to resolve the issue as soon as possible...
Complaint comments  Read comments Complaint category Online Shopping

Indian Bank — not working indpay application

 Brucelee Rasigan Vijay on Nov 29, 2017
Your application is not working in some days. So irritating to me. I have verified 3or more times by mobile messages but not open my account. After verified then enter my account details is correctly but your server is not correctly and show the try again. Also forgetting password request send but not received otp or anything from your side. Please fix bugs and release your application....
Complaint comments  Read comments Complaint category Banks

Indian Bank — amount do not return in my account

 Jose Nanban on Nov 28, 2017
[protected] pm i send 8000 rs icici bank account
Transaction faild, but amount was debited in my account,
I contact the customer care, he is 24 hours return in my account, no return money on my account,[protected] i go to the bank
And give to complaint letter, do not reply this time[protected].00pm
That amount is urgent pls check and refund it, indian bank kaliyakkavilai
Worst service (My account no [protected])
Name : jose
Ac no : [protected]
Txid :[protected]
Customer ac :[protected]
Tx date :[protected].00 pm
Ph...
Complaint comments  Read comments [1]Complaint category Banks

Indian Bank — indpay app

 jagadeesh182 on Nov 27, 2017
Hi hello indian bank. I would like to know the problem about indpay app we couldn't able to register from last two months
Please think about overseas customers. Please change to old versions it's working flawlessly. Many overseas customers are facing the same problem. Hope u fix the problem as soon as possible. Many overseas customers are waiting for an good updated version....
Complaint comments  Read comments Complaint category Banks

Indian Bank — intentional late intimation of dishonoured cheque

 Ramaswami Sampath on Nov 26, 2017
From: r sampath e mail id: rs235m@gmail.com ph [protected]
Pay order no: 248336 issued by uco bank for rs 4, 46, 955 was deposited in indian bank a/c no[protected] on 23 jul 17. My name in bank record is r sampath. The payee’s name was written as ram swami sampath in the pay order (Full name with expansion of initials.) and the cheque was rejected in clearing - reason: “name differs”
No phone call /sms or letter was given by the bank. My phone mumber is on their records for the last 10 years. I visited the bank on 17 november 2017 and only when enquired i was given back the cheque...
Complaint comments  Read comments [1]Complaint category Banks

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