Cra Nsdl (Central Record Keeping Agency) — PRAN Card not delivered

Address:

Bangalore, Karnataka

On 19/1/2014, I received a sms that the PRAN Card (PRAN No.[protected] has been dispatched on 14/1/2015 by overnight courier AWB [protected]. It’s been 2 weeks and I haven’t received my physical PRAN Card. On tracking the overnight courier website, it shows that the PRAN Card has been delivered but I have not received it. Repeated attempts to contact overnight courier via email and phone have gone unanswered. Important documents like the physical PRAN Card should not be sent through services that do not deliver. Request you to look into the matter and ensure that I receive the physical PRAN Card. Either the overnight courier has to track the courier and ensure that it has been delivered to me directly or the CRA has to resend the physical PRAN Card as it is a very important document. I have however received the T-PIN.

Regards,
Cshipra