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NSDL e-Governance Infrastructure Complaints & Reviews

www.nsdl.co.in

3.5

Updated: Jun 20, 2026

Complaints 5319

Resolved

3581

Unresolved

1738

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NSDL e-Governance Infrastructure reviews & complaints(5319)

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Website: protean-tinpan.com

I applied for a new TAN on 13/06/2026 with Acknowledgement Number [protected].

The signed acknowledgement and all the required supporting documents were sent through Speed Post/Courier and were successfully delivered to tin office on 18/06/2026, as confirmed by the postal tracking.

However, the TAN application status still indicates that the required documents have not been received.

Applicant...

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Sir,

I had applied for PAN using online facility on[protected], Acknowledgment Number : N-[protected] [protected] and I have digitally signed my application using e Sign, I have uploaded my Aadhaar document as proof..

On completion I received this message,

"Thank you for using online facility for PAN application.

If you have digitally signed your application using eSign/eKYC...

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Address: Pune Maharashtra India

Sir,

I had applied for PAN using online facility on 20/11/2025, Acknowledgment Number : N-[protected] and I have digitally signed my application using e Sign, I have uploaded my Aadhaar document as proof..

On completion I received this message,

"Thank you for using online facility for PAN application.

If you have digitally signed your application using eSign/eKYC then there is...

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Dear Sir/Madam,

With reference to my PAN CARD number AGWPD1223G,
I encountered the below error when I login to download pan

PAN (AG******3G) entered by you is not in proper status in Income Tax Department Database. Please write to us at utiitsl.[protected]@utiitsl.com with color copy of PAN Card along with copy of Aadhaar to look into the matter. [ Verified on :[protected]:26:58 ]

Looking forward...

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My PRAN number is[protected], when i am trying to reset password it is giving me following error:
Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN....

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Hi,

I am trying to update Name and address in PAN using e-Kyc filled all the details and generated token number "[protected]".

In final step of Adhar OTP update the response was "Your Request cannot be Processed.Please try after some time"

I have tried multiple times, Its the same response.

Thanks,...

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I had applied for a new PAN card (Application no: [protected]) more than 15 days ago, but the application is still not processed. The status shows: "Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application."

There is no further update or resolution. I have not received the PAN, and the delay is causing inconvenience for important financial...

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Sir/madam,

I have applied for new pan card on 6th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...

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I am not able to log in NSDL site or NSDL app using my PRAN number

"[protected]" and getting the error as invalid PRAN number but every month i get the text message on my mobile as XX amount is deposited into the PRAN account.

Please help me on this and fix it as i am not able to log in and track the amount.

Thanks,
Pankaj...

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Since the application is digitally signed using eSign/eKYC on 10/06/2025 but when i start to see for the status of my pan card with my appointment number N- [protected]. It shows no record is found so please kindly look into this and solve this....

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Words like Shri, Late, Dr, Ms, Mr, Mrs, M/s, Kumari, Smt., Alias etc are not allowed.
Re-apply with correct details using online facility at https://tin.tin.nsdl.com/pan/index.html I don't want to repay just for one prefix can you pls fix it. Just for one word why the whole form got rejected.
I am also not aware the (not allowed words) and pan form also not warn me during filling this word.
Just remove the prefix...

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Address: D1d2 1/1/2 Adarsh colony Rudrapur

Website: tin.tin.nsdl.com

I have applied for PAN online and made a payment of rs.106.9
through UPI but my transaction got cancelled from BILLDESK but money was debited from account they have not initiated the refund payment.
transaction No. T2503080130221338250385...

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I used nsdl website to create a new pan card.Temporary token is [protected]. I used physically document submitted option for his aadhar verification. I have paid an amount of Rs.106.90 Using my phonepe. My balance was deducted from the bank but aadhar athuentication is not proceed.It shows on the screen we are unable to proceed with your online pan application due to following reason: mismatch in any one or more of the following fields as...

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Change in pan application rejected and asked to re-apply due to prefix in name of father as "late". I had called for the same on[protected] and asked them to please remove the prefix and make my pan card and don't complicate the simple things. But they are saying that i will had to re-apply and will have to pay the application money again.
So please either refund the application money or its better to process the...

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Getting error:
Your e-KYC based request has failed due to length of address present in Aadhaar exceeds the maximum length of address accepted in PAN Application form. Hence, your PAN application cannot be processed using e-KYC mode. However, this application can be processed using scanned documents with e-Sign / physical mode by generating new token. Refund of PAN application fee for the said failed request would be made in next seven...

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I'm trying to reset password for generating I pin and I'm getting the below error.

"Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN."

Looks like the request pending with the nodal officer and the PRAN number is "[protected]".

Hope this get resolved at the earliest....

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I encountered an issue registering for an NPS account on the eNPS portal (payment issue initially, then couldn't proceed). Happy to provide the error message you're getting if you have it....

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I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."
br...

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Ack no. [protected]
Please let me know the dispatch details
As track status says no record found
Pan no. - HBSPR7055C...

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I am getting this again and agin and so i am not able to login to my account.

Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN....

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