NSDL e-Governance Infrastructure Complaints &amp; Reviews

Address: Pune Maharashtra India

Sir,

I had applied for PAN using online facility on 20/11/2025, Acknowledgment Number : N-[protected] and I have digitally signed my application using e Sign, I have uploaded my Aadhaar document as proof..

On completion I received this message,

"Thank you for using online facility for PAN application.

If you have digitally signed your application using eSign/eKYC then there is...

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Dear Sir/Madam,

With reference to my PAN CARD number AGWPD1223G,
I encountered the below error when I login to download pan

PAN (AG******3G) entered by you is not in proper status in Income Tax Department Database. Please write to us at utiitsl.[protected]@utiitsl.com with color copy of PAN Card along with copy of Aadhaar to look into the matter. [ Verified on :[protected]:26:58 ]

Looking forward...

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My PRAN number is[protected], when i am trying to reset password it is giving me following error:
Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN....

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Hi,

I am trying to update Name and address in PAN using e-Kyc filled all the details and generated token number "[protected]".

In final step of Adhar OTP update the response was "Your Request cannot be Processed.Please try after some time"

I have tried multiple times, Its the same response.

Thanks,...

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I had applied for a new PAN card (Application no: [protected]) more than 15 days ago, but the application is still not processed. The status shows: "Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application."

There is no further update or resolution. I have not received the PAN, and the delay is causing inconvenience for important financial...

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Sir/madam,

I have applied for new pan card on 6th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...

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2 Comments

I am not able to log in NSDL site or NSDL app using my PRAN number

"[protected]" and getting the error as invalid PRAN number but every month i get the text message on my mobile as XX amount is deposited into the PRAN account.

Please help me on this and fix it as i am not able to log in and track the amount.

Thanks,
Pankaj...

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Since the application is digitally signed using eSign/eKYC on 10/06/2025 but when i start to see for the status of my pan card with my appointment number N- [protected]. It shows no record is found so please kindly look into this and solve this....

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Words like Shri, Late, Dr, Ms, Mr, Mrs, M/s, Kumari, Smt., Alias etc are not allowed.
Re-apply with correct details using online facility at https://tin.tin.nsdl.com/pan/index.html I don't want to repay just for one prefix can you pls fix it. Just for one word why the whole form got rejected.
I am also not aware the (not allowed words) and pan form also not warn me during filling this word.
Just remove the prefix...

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Sir/madam,

I have applied for new pan card on 6th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when I checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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My NPS has got dormant and unable to use it. It is showing PRAN not found in NSDL/NPS site. Where can I find the process and NPS office to re-activate my NPS account?

PRAN Number :[protected]

Subscriber name: Anuja Kaundinya

City : Kalyan ( Maharashtra)...

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Address: D1d2 1/1/2 Adarsh colony Rudrapur

Website: tin.tin.nsdl.com

I have applied for PAN online and made a payment of rs.106.9
through UPI but my transaction got cancelled from BILLDESK but money was debited from account they have not initiated the refund payment.
transaction No. T2503080130221338250385...

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Sir/madam,

I have applied for gender correction of pan card on 23 january 2025 through e-sign/e-kyc mode. I have got my acknowledgement number N- [protected] .On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
MANISHA BARAL.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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While making payments during NPS registration the page got refreshed and when i try to retry it says
"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

ACK NO:11161211
ACK Date: 07/01/2025

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 13, 2025

Verified Support

Hi, we're currently looking into your concern and will update you on the status via your registered email address in the NPS database. Thanks for reaching out! #BuildingForBillions

Reply

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Dear NSDL Team,

I hope this message finds you well. I am writing to request the immediate approval of my Correction PAN card application. I have completed all the necessary steps, and my application is still pending approval.

I kindly ask for your urgent attention to this matter and request that my PAN card Correction be approved at the earliest.

Here are the details of my application:

Acknowledgement Number: [protected]
Full Name: Ayush Kr. Singh
Email ID: [protected]@gmail.com

I appreciate your prompt action and look forward to receiving my PAN card soon.

Thank you for your time and assistance.

Sincerely,
AYUSH KR. SINGH
[protected]@gmail.com

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Date[protected]
token number [protected]

We are unable to proceed with your online PAN application due to following reason: Mismatch in any one or more of the following fields as per PAN application with the details available in UIDAI database. Name/ Gender/ Date of Birth/ Name as per Aadhaar. Kindly visit designated TIN-FC /PAN Centre and submit your PAN application using Biometric (fingerprint) facility. Your Online PAN application fee will be refunded within seven working days. The List of designated TIN-FC /PAN Centre is available at url https://www.tin-nsdl.com/tin-pan-center.html

please i want to resolve my querry

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My acknowledge no [protected] which i did for ekyc esign can't be track and i can't know the status . What should i do

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I used nsdl website to create a new pan card.Temporary token is [protected]. I used physically document submitted option for his aadhar verification. I have paid an amount of Rs.106.90 Using my phonepe. My balance was deducted from the bank but aadhar athuentication is not proceed.It shows on the screen we are unable to proceed with your online pan application due to following reason: mismatch in any one or more of the following fields as...

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Change in pan application rejected and asked to re-apply due to prefix in name of father as "late". I had called for the same on[protected] and asked them to please remove the prefix and make my pan card and don't complicate the simple things. But they are saying that i will had to re-apply and will have to pay the application money again.
So please either refund the application money or its better to process the...

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