NSDL e-Governance Infrastructure Customer Care
NSDL e-Governance Infrastructure Ltd.
Customer satisfaction rating: 50%
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1872
COMPLAINTS

NSDL e-Governance Infrastructure Customer Care

NSDL e-Governance Infrastructure Ltd.

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Address
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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345

Phone:
Phone:
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+91 22 2499 4200
[Vidya Lakshmi]
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229
+91 22 4090 4242
[Head Office]
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101
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79
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73
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57
+91 20 2721 8080
[PAN/TAN Call Centre]
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Fax:
Fax:
+91 22 2491 5217
[Head Office]
+91 33 2289 1945
[Kolkata]
+91 44 2814 4593
[Chennai]
+91 11 2335 3756
[New Delhi]
+91 79 2646 1375
[Ahmedabad]

Customer satisfaction rating
50%
Complaints
1872
Pending
304
Resolved
843
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NSDL e-Governance Infrastructure Complaints & Reviews

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NSDL E-Governance Infrastructure — sir pse change my mobile number 9405174085

 shriramaghav on Aug 24, 2017
Sir my previous mobile number is 9479008963. This mobile number is not working properly. Request change my mobile number 9405174085 pse change my mobile number is 9405174085 - ggggggggggggggggggggggggggghjjjjjjgffffhjjhgfgjjffhhgfjffjvcjhcvbhjjgfdddfghhjjg...
Complaint comments  Read comments Complaint category Employees

NSDL E-Governance Infrastructure — didn't get my company's pan card

 alokpathak44 on Aug 23, 2017
Pan Card No ''AADCL2640M'' is not delivered which is issued by Govt of india (ministry of corporate affairs) in the name of "LAKSHMANIKA TECH SOLUTION PVT LTD".
I am the signing authority of mentioned company and requesting to deliver again in below mentioned Address..

Lakshmanika Tech Solution Pvt Ltd
Plot. 9, behind JMD Garden, Sec 33
Sohna Road Gurgaon (122001)
Ph: 09990523683...
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — request for change my mobile no in system

 110090952226 on Aug 23, 2017
Respected,
My Self Ajay Kumar S/o Amarjeet Sharma Vill. Shain Bhattian Po Ghorewah Distt Gurdaspur Pin Code 143517, Presently I am working as Punjab State government employ in Unit Punjab police at distrrict Gurdaspur. My Pran No 110090952226 and PAN NO- AXLPK7660G. My pay draw throw in HDFC Bank in Gurdaspur .Please update my Mobile No +91-9781105611....
Complaint comments  Read comments [1]Complaint category Government Organizations

NSDL E-Governance Infrastructure — pan card returned undelivered, requesting for resend

 Durga Kishore on Aug 22, 2017
My name is mattaparthi durga kishore. I have applied for pan card. The pan card was sent through blue dart courier service. I was not available at the given address on the day of delivery so the pan card returned back to the sender undelivered. I am sorry for the inconvenience caused. I request you to resend the pan card to the same given address.
Acknowledgment number : 107029700420672
Pan number : dyrpm7374h
Blue dart airway bill no for sent package : 34435678561
Blue dart airway bill no for returned package:42602577264...
Complaint comments  Read comments [1]Complaint category Tax Services

NSDL E-Governance Infrastructure — my pan card returned by first flight courier without delivery pending - non service station due to pending - non service station on dated 21.08.2017

 SP Singh Chaudhary on Aug 22, 2017
Tracking details - # b903q8057301 (Ref. # - 101097028566765111)

Acknowledgment number : 010109702856676
Permanent account number (Pan) : cfmpp9404e
Name : shishu pal singh
Category : individual
Status :
Your pan card has been dispatched on 16-aug-2017 by first flight couriers pvt. Ltd courier vide airway bill no. B903q8057301, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 26-aug-2017....
Complaint comments  Read comments Complaint category Tax Services

NSDL E-Governance Infrastructure — pan card no not allotted

 Kuldeepagn1 on Aug 22, 2017
Acknowledgment Number : 881060166602512
Name : Jagram
Category : Individual
Status : Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

Note :-
I need pan card number urgently. Please could you tel me the further processing. And how many days is take to generate the pan card number?...
Complaint comments  Read comments Complaint category Tax Services

NSDL E-Governance Infrastructure — pan not created after submitting since 22 days [Resolved]

 ysgm on Aug 22, 2017
Dear sir,

We have applied for pan for our sarvajanik ganesh utsav mandal. Now bank is not allowing us to withdraw money from account without pan. It really difficult to handle this as the festival is going to start soon.

It has been 22 days now, still the status is showing the below message.

"your application is under process at nsdl - tin facilitation center. You may contact tin fc 044 - 66282802/66282803/66282804/66282805 where the application was submitted by you"

Acknowledgement number:- 050819700401492

I tried calling...
Complaint comments  Read comments Complaint category Other

NSDL E-Governance Infrastructure — processing fee refund

 GANESH KUMAR TIRUVEEDHULA on Aug 22, 2017
I tried to update my pan details and paid online rupees 115/- but the updating process failed due to mismatch in names on pan and adhar. I happened on 8th august 2017 till now i haven't received any refund.

Transaction status "pgs10001-success"
Transaction reference number "jhmp5561596611"

Date "08-08-2017"

Payment amount "115.90/-"

Bank reference number "115446"...
Complaint comments  Read comments [1]Complaint category Tax Services

NSDL E-Governance Infrastructure — need pan urgently

 mallela niharika on Aug 21, 2017
I have applied for pan card on 10-06-2017 and it is the first time i am applying the pan card. Itd says that there has been issued a pan in my name and it is yet to confirm the online status
Please ensure that i have applied for the first time and i need my card urgently and need to submit it in my office.
Acknowledgement number: 062689700620411...
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — pan application/change of data

 bddeshmukh on Aug 21, 2017
Submitted pan application [ offline - without ack. No ] for changes in data alongwith all requisite documents, delivered on 12/07/2017 through p/o rl. No:
Rg088330375in dt. 10/07/2017.

On, enquiry, for several times, over phone & via e-mails, insisted only on ack. No, which is not known to me, inadvertently

Nsdl had encashed dd of rs.110/- dt.07/07/2017 drawn on o. B. C.. However, insisting only to know ack. No, to know the status of application.

Please advise.

Regards
K. B. Deshmukh
Mob:9403136706
Pan:ajwpd9229r...
Complaint comments  Read comments Complaint category Tax Services

NSDL E-Governance Infrastructure — pan card application is still under process

 ritusodhi on Aug 21, 2017
My pan card number is bdwpk6535q. After marriage my surname got changed. I applied for changes in pan card in june 2017 i submitted my aadhar card as the evidence document. The acknowledgement number is 203789700029985.
Even after three months, the status of the application is still "under process". I filed my income tax returns this year, but i received a message from income tax department that the itr shall not be processed till the aadhar card and pan card are not linked. The last date of linking of aadhar and pan card is 31st august, 2017. I am not able to link my aadhar and pan card...
Complaint comments  Read comments Complaint category Tax Services

NSDL E-Governance Infrastructure — nsdl pan refund of pan processing fee

 ommie007 on Aug 21, 2017
I had applied with nsdl online for a change in my pan details. My pan no is atgpc7794n. The token no for my online application is 0007919380 in may 2017. My application was rejected stating that the proofs submitted did not contain last name in expanded form as mentioned in the application. Kindly refund my pan processing fee
Payment done 31 may 2017 via sbi debit card
Debit card-sbipg
Iu5400449604nsdlpan
Mumbai - rs 116.20

Yours truly
Ommie bhatt
7417775655...
Complaint comments  Read comments [1]Complaint category Tax Services

NSDL E-Governance Infrastructure — my pan no. is same as of another person

 bhullar14 on Aug 21, 2017
Income tax department has issued me a pan no. Ddrps8215l on 7/05/2013 in the name gagandeep singh s/o gurcharan singh, d. O. B 14/09/1988. Address o/s zira gate rakhri road opposite new grain market ferozepur city 152002. And the same pan number is allotted to some other person of jammu and kashmir on 6/01/2011 who is also filling returns under the same pan number from past two years. I came to know about the incident when i was filling my return of the year 2017-2018 which is my first return under the same pan number mentioned above. My addhar number has been linked to the above mentioned pan number...
Complaint comments  Read comments Complaint category Other

NSDL E-Governance Infrastructure — I did not receive my pan card

 Alaeddine Ben Ammar on Aug 21, 2017
I applied for pan card with acknowledgement number:033979700078936 on the 28 december 2016.
The pan number was allotted online and i have it.

But the physical card was not delivered to the address provided when i registered.

I have already attempted to reach out to the pan offices for assistance or resolution but no responses till date.

I ask you to provide urgent support....
Complaint comments  Read comments [1]Complaint category Government Organizations

NSDL E-Governance Infrastructure — nsdl e-governance infrastructure pran not found in database for pension| unable to access cra

 Ramesh kumar kanwalia on Aug 21, 2017
Sir,

I have account with lic housing finance ltd pesion yojana.. But i am unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: ramesh kumar kanwalia
Pran: 500060011507
Mobile no.9413720464
Email id: kanwalia123@gmail.com...
Complaint comments  Read comments [2]Complaint category Other

NSDL E-Governance Infrastructure — t (itd) database shows

 Amarjeet Majoka on Aug 21, 2017
Acknowledgment number : 881060168802030
Name : sajna
Category : individual
Status :

Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

I need pan card number urgently. Please could you tel me the further processing. And how many days is take to generate the pan card number?

I need my pan card...
Complaint comments  Read comments Complaint category Other

NSDL E-Governance Infrastructure — pan card status

 Nikhil Kalal on Aug 20, 2017
My pan acknowledgment number is 215149700005225. I applied for pan on 19th of june, 2017.

My pan status is still 'your application is under process at tin facilitation center. Kindly call tin fc 044-30833343/28433343 for further processing of your application.'

I have applied for the pan at ram mandir, gulbarga-585102 and enclosed aadhaar card as proof of identity and proof of date of birth respectively.

I was unable to connect to the aforementioned number as it always seems busy....
Complaint comments  Read comments [2]Complaint category Tax Services

NSDL — correction in date of birth

 gurmeetkaurgcc on Aug 20, 2017
Incorrect date of birth is 25 aug 1980 but correct date of birth is 08 may 1980
My pran number is 1100111303561 and email id is gurmeetsekhon55attherategmail.com and mobile number is 9417345584
Kindly make the necessary changes in my pran card. And do confirm the same.
These changes are necessary for my school department.
If anything more required do call me on my given number.
Thankful to you...
Complaint comments  Read comments [1]Complaint category Schools

NSDL E-Governance Infrastructure — undelivered shipment

 asriramulu on Aug 20, 2017
Dear sir,
I have applied for correction in pan card details in the name of a sriramulu which dispatched to our address on 02-aug-2017. I couldn’t receive the pan card as the courier man didn't approached to my address and gave status saying no such consignee at the given address. Later, after couple of days we contact the courier company regarding the shipment. They told that the shipment was returned to the sender address on sender request.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: ambidi...
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — double balance debit in account

 Mr.NEERAJ KUMAR SINGH on Aug 20, 2017
Dear sir,
My token. No. 0012129008 dated : 2017-08-19 09:25:38.764 and my ack. No. N-881031153019813 dated : 2017-08-19 09:51:51.874 maine pan card apply kiya tha aur mere a/c se double balance debit hua hain jiska ref no :- jsbi5595018447igabvyvvw5 (120.62) aur ref no:- jsbi5595034253igabvywfm2 (120.62) hain pahli bar apply kiyato a/c se balance debit ho gaya aur technical issue dikhane laga maine phir re login kiya to phir se payment mangne laga to maine phir se payment kiya. Aur ek hi pan card ka do bar balance debit ho gaya mera ek balance refund kiya jaye jiska ref no :-jsbi5595018447igabvyvvw5...
Complaint comments  Read comments [2]Complaint category Tax Services

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