NSDL e-Governance Infrastructure Customer Care
NSDL e-Governance Infrastructure Ltd.
Websites: | www.nsdl.co.in egov-nsdl.co.in |
Address
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel Mumbai Mumbai City District Maharashtra India - 400013 |
Customer Care Phone Numbers and Contacts
Toll-free:
Phone:
+91 22 2499 4200 [Vidya Lakshmi]

433

302
+91 22 4090 4242 [Head Office]

173

107
+91 11 2370 5418 [New Delhi]

135

93
+91 20 2721 8080 [PAN/TAN Call Centre]

218

190
+91 44 2814 3918 [Chennai]

89

72
+91 11 2335 3817 [New Delhi]

55

43
+91 33 2281 4661 [Kolkata]

49

52
+91 79 2646 1376 [Ahmedabad]

45

53
+91 33 2290 1396 [Kolkata]

26

38
+91 22 2499 4477 [EzeeWill]

14

33
Fax:
Fax:
+91 22 2491 5217 [Head Office]
+91 33 2289 1945 [Kolkata]
+91 44 2814 4593 [Chennai]
+91 11 2335 3756 [New Delhi]
+91 79 2646 1375 [Ahmedabad]
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Customer satisfaction rating

Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.
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NSDL e-Governance Infrastructure Complaints & Reviews
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PAN card was dispatched on 05-Mar-2021 by Trackon Couriers Pvt. Ltd vide airway bill no.[protected]. However, I haven't...
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Nsdl E-Governance Infrastructure — PRAN number not coming
Dear Sir I had applied for PRAN No . I wish to know how much time is needed to prepare a PRAN Card and when it will be send . Iam a govt employee and not been given salary from the last 6 months.
My name is Shikha Satpute .please sent me PRAN NO CARD AS SOON AS POSSIBLE
and my emailid is [protected]@gmail.com
My name is Shikha Satpute .please sent me PRAN NO CARD AS SOON AS POSSIBLE
and my emailid is [protected]@gmail.com
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Nsdl E-Governance Infrastructure — I didnt received PRAN NO. via SMS or EMAIL yet
I have register for the NPS from icici bank and didnt reveived the PRAN no. yet
DOB 7th jan 1992
Name : Saddam Shaikh
DOB 7th jan 1992
Name : Saddam Shaikh
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Complaint Status
[Apr 09, 2021] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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Nsdl E-Governance Infrastructure — Pan card e sign not complete refund my rupees
Please sir refund my amount i apply pan card but e sign not complete and my bank dabite two time same amount i request refund
upi ref no.[protected] date 05/04/2021 bank of baroda
second UPI ref no. [protected] date 09/04/2021 bank of baroda
upi ref no.[protected] date 05/04/2021 bank of baroda
second UPI ref no. [protected] date 09/04/2021 bank of baroda
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Complaint Status
[Apr 09, 2021] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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Nsdl E-Governance Infrastructure — Pan card Otp not received for e-kyc with aadhaar
I paid the fees of 106.90 ruppees but last step of getting otp for e-kyc with aadhaar card is not working as i cannot get otp i click on regenerate otp but it does not work pls help.
My token number- [protected]
My token number- [protected]
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Complaint Status
[Apr 08, 2021] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Kindly DM your PAN/application acknowledgement/Token number or other transaction details or write us [protected]@nsdl.co.in to check and resolve your concern.
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Nsdl E-Governance Infrastructure — Pan card Not delivered by Trackon [Resolved]
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Apr 9, 2021
Complaint marked as Resolved Complaint Status
[Apr 06, 2021] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.
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Nsdl E-Governance Infrastructure — Pran not located in data base
I, Rupak Narayan Basu, registered with enps. My acknowledge. No[protected] and epran no[protected]. At the time of log in it show pran not located in data base. Pls solve this problem.
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Complaint Status
[Apr 05, 2021] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Response to your query has been sent to the registered email address available in the NPS database. For any further information, kindly call us at[protected] or register a query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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Nsdl E-Governance Infrastructure — PRAN number shows invalid while setting up IPIN
PRAN account has been created and the EPRAN docket has been received.
While setting the iPIN, there is an error stating the PRAN number is invalid
While setting the iPIN, there is an error stating the PRAN number is invalid
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Complaint Status
[Apr 01, 2021] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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Nsdl E-Governance Infrastructure — Unable to register my PRAN , getting error pran not found in database
Hi team,
I am investing in nos from last 7 years and I got to know tht it's digitilized now and I can see everything on the portal .
I tried to register but getting error that PRAN is not found in databasr .
I am putting correct pran number but still getting the error.
Can you please help . I have tried lot of times
I am investing in nos from last 7 years and I got to know tht it's digitilized now and I can see everything on the portal .
I tried to register but getting error that PRAN is not found in databasr .
I am putting correct pran number but still getting the error.
Can you please help . I have tried lot of times
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Complaint Status
[Apr 01, 2021] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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Nsdl E-Governance Infrastructure — PRAN kit missed
I had received PRAN kit but I had not activated and misplaced by me
Can I get another kit
I have active account from last 12 yr
Can I get another kit
I have active account from last 12 yr
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Complaint Status
[Mar 31, 2021] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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Nsdl E-Governance Infrastructure — PRAN not found in nps database
I have created my NPS Account today with PRAN No.[protected] but at the time when trying to transfer funds I am getting a msg "PRAN NOT FOUND IN DATABASE.
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Complaint Status
[Mar 31, 2021] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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Nsdl E-Governance Infrastructure — PAN Card applied but status shows 'Sorry, no record found'
I applied for PAN Card with some changes in my data and received acknowledgement No. N-[protected] on 29/03/2021. But when I checked for the status, it shows 'Sorry, no record found'
Please look into the matter and arrange for my PAN card dispatched to my residential address given in the application.
Best regards,
Venkata Suryanarayana
Please look into the matter and arrange for my PAN card dispatched to my residential address given in the application.
Best regards,
Venkata Suryanarayana
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Complaint Status
[Mar 31, 2021] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.
NSDL e-Governance Infrastructure Customer Care's response, Apr 8, 2021
Verified Support
We are still waiting for your response. Please write us at [email protected] Our team will be happy to help you.
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Nsdl E-Governance Infrastructure — PAN card not received via courier
I was expected to receive PAN card on 25th March 2021 by Trackon courier which is not yet received. On Trackon courier website the status is shown as delivered, but I haven't received any courier.
Trackon Package Number :[protected]
PAN acknowledgment no :- [protected]
Trackon Package Number :[protected]
PAN acknowledgment no :- [protected]
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Complaint Status
[Mar 31, 2021] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.
NSDL e-Governance Infrastructure Customer Care's response, Apr 8, 2021
Verified Support
We are still waiting for your response. Please write us at customerservi[email protected] Our team will be happy to help you.
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Nsdl E-Governance Infrastructure — Pancard service
I applied for correction in Pan card through nsdl website, the application was successful, payment was done and even have received the acknowledgement number. But when i track the status of application it is showing no record found. The application was done on 29th March 2021, and already over 48 hours have been passed. The application was done through e-kyc and e-sign.
Acknowledgement number: N-[protected]
Acknowledgement number: N-[protected]
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Complaint Status
[Mar 31, 2021] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.
NSDL e-Governance Infrastructure Customer Care's response, Apr 8, 2021
Verified Support
We are still waiting for your response. Please write us at [email protected] Our team will be happy to help you.
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Nsdl E-Governance Infrastructure — NSDL pan correction refund
I applied for pan correction by ekyc.but it was failed.so kindly refund my paid fee.token number attached as image.
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Complaint Status
[Mar 31, 2021] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Kindly DM the PAN/application acknowledgement number as the number in the image is not clear.
NSDL e-Governance Infrastructure Customer Care's response, Apr 8, 2021
Verified Support
We are still waiting for your response. Please write us at [email protected] Our team will be happy to help you.
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Nsdl E-Governance Infrastructure — NSDL Error for PRAN not found in database
Hi.
I have created the NPS account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.
I have created the NPS account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.
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Complaint Status
[Mar 30, 2021] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php
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Nsdl E-Governance Infrastructure — Pran problem
Having pran no but showing invalid
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Complaint Status
[Mar 30, 2021] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Response to your query has been sent to the registered email address available in the NPS database. For any further information, kindly call us at[protected] or register a query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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Nsdl E-Governance Infrastructure — Registration against acknowledgement id NPS76841041AH is pending for confirmation from payment gateway.
I am getting error "registration against this acknowledgement id is pending for confirmation from payment gateway. " Below are acknowledgement details.
Ack No : NPS76841041AH
Ack Dt : 26/03/2021
Ack No : NPS76841041AH
Ack Dt : 26/03/2021
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Nsdl E-Governance Infrastructure — NPS Registration Not able to make payment
Greetings,
I was in the process of registering for NPS account. While trying to make payment but got stuck at the payment gateway. Now when I’m trying to login using my acknowledgment id and date, I’m not able to do so and getting the following error-
“ The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #”
Acknowledgement number[protected]
Acknowledgement date - 29/03/2021
I was in the process of registering for NPS account. While trying to make payment but got stuck at the payment gateway. Now when I’m trying to login using my acknowledgment id and date, I’m not able to do so and getting the following error-
“ The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #”
Acknowledgement number[protected]
Acknowledgement date - 29/03/2021
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Complaint Status
[Mar 30, 2021] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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Latest Resolved
- Pan card Not delivered by Trackon
- NPS registration stuck due to issue in payment gateway
- Not able to complete my registration in Nsdl
- Registration against this Acknowledgement Id 11385835 is pending for confirmation from payment Gateway.
- Nsdl shows my application status pending
- Payment Deducted from Bank - Incomplete registration as error in Payment gateway
- NSDL eSign/eKYC PAN Application applied but Application status still shows no record found.
- NSDL e-sign/ekyc applied pan application status shows no record found. What to do now?
- PAN application failed. provide refund.
- PRAN no. not found epin not generate
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