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NSDL e-Governance Infrastructure Complaints & Reviews

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3.7
Last updated Jan 21, 2022
Complaints 4695
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Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
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Maharashtra
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400013

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did you receive it?
JA
janhavisharma
They have updated my courier to show as delivered with signature, but it has not reached me. Who do I complain to now?
JA
janhavisharma
Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
NSDL e-Governance Infrastructure
Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints(4695)

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V
Vishakha J T
from Mumbai, Maharashtra
Jan 21, 2022
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Sir/madam,

I have applied for changes in my pan card on 21st January 2021 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Sandeep Dalvi
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    G
    garvitsingh_
    Jan 20, 2022
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    I tried to fill the pan application through the NSDL website and selected the online PAN service paperless PAN application.

    After filling out the form The payment got deducted and the below error was displayed:

    "Your request cannot be processed. Please try after some time using returing user option on the login page"

    After this, I was not able to reach any further to the KYC page
    then I tried this whole process again and unfortunately, IT HAPPENED TWICE.

    Please refund my money, which was already paid.

    The token number for both applications are:
    [protected]
    [protected]
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      J
      janhavisharma
      from Gwalior, Madhya Pradesh
      Jan 19, 2022
      Jan 19, 2022
      This thread was updated on Jan 19, 2022
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      Nsdl E-Governance Infrastructure — PAN card not received even after 21 days of being dispatched

      My PAN was dispatched by NSDL on December 28 2021 by Trackon Couriers, courier vide airway bill no.[protected]. PAN cards...
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      S
      Shafeek Nattukal
      from Kozhikode, Kerala
      Jan 19, 2022
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      Nsdl E-Governance Infrastructure — Pan Card Reprint Issue

      I applied pan reprint of CORVO LIFE SOLUTIONS LIMITED LIABILITY PARTNERSHIP on 29/12/2021 with acknowledgement no N-[protected]....
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      A
      anskpanks
      Jan 19, 2022
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      Nsdl E-Governance Infrastructure — NSDL Failure of e-kyc

      I applied for the pan card approx one month before and paid the fees through my PAYTM account but the e-kyc failed due to...
      +1 photos
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      S
      Stutibgs4
      from Begusarai, Bihar
      Jan 17, 2022
      Jan 17, 2022
      This thread was updated on Jan 17, 2022
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      Nsdl E-Governance Infrastructure — Correction in pan card failed transaction money not yet refunded

      Nsdl E-Governance Infrastructure — pan card failed transaction money not refunded
      Stuti
      Begusarai, Biharbr...
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      Nirnoy Paul
      Jan 17, 2022
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      I HAVE RECENTLY OPENED A PRAN ACCOUNT AND VIDE TRANSACTION RECIPT NO. WHD[protected] AND NOW THE ISSUED permanent retirement account no. is not valid as per website when I tried to Authenticate it through NPS Login website. please help.
      DoI - 17.01.2022

      Request a solution for activation / validation
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        A
        azharshaikh0411
        from Ahmedabad, Gujarat
        Jan 16, 2022
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        Not able to reset password showing error message as PRAN not found in databases
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          B
          Bhagwat J
          Jan 16, 2022
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          Not able to reset password showing error message as PRAN not found in databases
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            K
            [email protected]
            Jan 16, 2022
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            I have subscribed to nps scheme. I have a valid pran card as well and my monthly contribution is getting deducted. I get notification on my email id and sms, but whenever i try to login to nps website, it says invalid pran. I am unable to view statement or reset password. I am not able to log a grievance as well since that also says that pran is not valid.

            Can you please help.
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              Y
              Yadav ran
              Jan 14, 2022
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              CRA - NSDL — Giving chance for re typing

              Sir,
              With reference to the subject cited i Ranjit yadav, S/O Debender rai kindly request you to re- conduct the said...
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              G
              glokesh
              from Delhi, Delhi
              Jan 14, 2022
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              Nsdl E-Governance Infrastructure — Refund security amount of rs.1,00,000/- against tin-fc and pan centre

              Sir i had deposited a sum of rs. 1, 00, 000/- to alankit limited delhi on january 2017 for pan and tin fc centre and they...
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              P
              pratikagrawal
              Jan 14, 2022
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              Nsdl E-Governance Infrastructure — Money Deducted but transaction failed in NSDL PAN Card

              Hello Billdesk Team,

              I have a complaint regarding payment For "Change in details of PAN Card". I paid ₹106.90/-...
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              S
              super cupid
              Jan 13, 2022
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Nsdl E-Governance Infrastructure — Your request cannot be processed. please try after some time using returning user option in loin page

              I tried to fill the pan application through the nsdl website and selected the e-sign verification process. and after filling...
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              S
              Santosh2025
              from SAMBALPUR, Odisha
              Jan 12, 2022
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              I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

              Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.
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                G
                gg1994bharat
                Jan 12, 2022
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                I create my NPS account on 11-01-22 around 7PM, till now I am not able to login into my account/not able to reset the password for the first time.
                I am getting Unauthorized user error please help.
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                  V
                  vishwas5248
                  Jan 11, 2022
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                  Nsdl E-Governance Infrastructure — ENPS - Unauthorized user

                  I'm opened the account, PRAN got generated. getting "Unauthorized user" while im generating iPIN for the first time.
                  br...
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                  B
                  Butchiraju Karnam
                  from Pithapuram, Andhra Pradesh
                  Jan 11, 2022
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                  Hi Team,
                  Today i created nps account and pran generated, but while try to reset password im gettin pran not found in database
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                    V
                    Vishwath Parthasarathy
                    Jan 10, 2022
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                    Had opened an e-NPS account on 9th of January. Have not received ipin yet. When I try to login using PRAN, it says, unauthorised user.
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                      G
                      [email protected]
                      from Gorakhpur, Uttar Pradesh
                      Jan 10, 2022
                      Jan 11, 2022
                      This thread was updated on Jan 11, 2022
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                      I created NPS account recently and registration was complete and PRAN number is also allocated to me.

                      PRAN[protected]

                      But I am unable to reset password in order to login to my NPS account.

                      I am getting below error while trying to reset password :-
                      Unauthorised user

                      Need help
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                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      This is now happening on mobile app. I can login with same PRAN and password on web cra-nsdl.com

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