NSDL e-Governance Infrastructure Customer Care
NSDL e-Governance Infrastructure Ltd.
Customer satisfaction rating: 57%
Submit a Complaint
2096
COMPLAINTS

NSDL e-Governance Infrastructure Customer Care

NSDL e-Governance Infrastructure Ltd.

FacebookGoogle+
Address
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
589
down
366

Phone:
Phone:
up
341
down
243
+91 22 2499 4200
[Vidya Lakshmi]
up
341
down
243
+91 22 4090 4242
[Head Office]
up
113
down
84
up
96
down
78
up
65
down
57
up
31
down
33
+91 20 2721 8080
[PAN/TAN Call Centre]
up
158
down
161
up
37
down
46
up
31
down
41
up
19
down
32
up
25
down
40
up
8
down
26

Fax:
Fax:
+91 22 2491 5217
[Head Office]
+91 33 2289 1945
[Kolkata]
+91 44 2814 4593
[Chennai]
+91 11 2335 3756
[New Delhi]
+91 79 2646 1375
[Ahmedabad]

Customer satisfaction rating
57%
Complaints
2096
Pending
229
Resolved
1128
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

NSDL e-Governance Infrastructure related photos (368)

NSDL e-Governance Infrastructure Complaints & Reviews

Sort by:

NSDL E-Governance Infrastructure — my pan card has been returned undelivered

 Vêdãñsh Srîvàståvä on Oct 24, 2017
Acknowledgment
Number: 277649700050984
Name: vedansh srivastava
Dob: 19/09/1999
Pan no. JAQPS1054F
Category: individual
The online status shown this"Your PAN card has been returned undelivered to NSDL on 10-Oct-2017. The reason for non-delivery as specified by the courier agency is 'Consignee not available'. The same will be re-dispatched shortly."...
Complaint comments  Read comments Complaint category Postal & Delivery Services

NSDL E-Governance Infrastructure — enps - account opening issue- pran not found in database

 pankskolhe on Oct 23, 2017
Dear Sir/Madam,

I open a National Pension Scheme account. I am individual subscriber of Tier I account - I have used Aadhar registration process.
I have also paid initial amount in that account.

I received PRAN number only through SMS & not received any email about successful completion of account opening process.

When I try to view my profile and tried to reset my password using PRAN, it is showing "PRAN not found in database" and sometime shows "Unauthorized User".

Please resolve the issue as early as possible. Below are my details.
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — to get pan card

 Jeevana jyothi on Oct 23, 2017
Dear sir
I have applied for the pan card still I have yet not received, when the pan card was came at that time we have shifted from the address which was given in the pan card, it was dispatched on February 14, 2017.as I have not mentioned my e-mail, so please resend the pan card as soon as possible.

Acknowledgement no: N-062689700515761
Applied on the date:5-10-2017
E-mail id:jeevanajyothi543@gmail.com
Address:21-65/9, brundavan colony, shamshabad....
Complaint comments  Read comments [1]Complaint category Education

NSDL E-Governance Infrastructure — change mobile no.9797996771

 Feroze ahmad teeli on Oct 22, 2017
My name is feroze ahmad teeli ffom itbp i want to change my mobile no. 9797996771 with pran card no. Is 110042415436 and add new mobile no. 9086632675 plz sir add my this mobile no. Sir i try hundrend times my problem does not solve pls sir resolve my problem so that i will enjoy every moment of it i hope that u will consider my application yours faithfully feroze ahmad teeli thank u...
Complaint comments  Read comments Complaint category Employees

Cra Nsdl — change mobile no.

 Feroze ahmad teeli on Oct 22, 2017
My name is feroze ahmad teeli ffom itbp i want to change my mobile no. 9797996771 and add new mobile no. 9086632675 plz sir add my this mobile no. Sir i try hundrend times my problem does not solve pls sir resolve my problem so that i will enjoy every moment of it i hope that u will consider my application yours faithfully feroze ahmad teeli thank u...
Complaint comments  Read comments [1]Complaint category Employees

NSDL E-Governance Infrastructure — status of the change in pan card details

 ssanakhan1988 on Oct 21, 2017
Hi,
I have applied for changes in pan card that includes name and address.

I have annexed a government gazette for name change support and i have also attached my aadhaar with has my new name along with current address (Which i wanted to update in my pan). I have also attached 2 photographs.

I have done this on 05/oct/2017 and till now there is no update or response on the same.

My acknowledgement number is: n-401199700001133.

When i am checking the status online it is only showing: "your application is under process at nsdl - tin...
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — delay of pan card delivery

 Jazil Ubaid on Oct 20, 2017
Dear sir,

I have applied for pan card on 24th august, 2017. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status on 10, october 2017, i got the following message:
:
"your pan card was returned undelivered to nsdl. The reason for non-delivery as specified by the courier agency is 'consignee was not available'. The same has been re-dispatched on 28-sep-2017 by registered/speed post* vide airway bill no. Ea474125485in, at the address for communication* indicated by you in the application....
Complaint comments  Read comments Complaint category Job & Career

NSDL E-Governance Infrastructure — pan card no status in process even after one month

 Veenu mittal on Oct 20, 2017
It has been a month almost i have applied for lost pan card and status is still in progress.

Tried calling on customer care but no response was there as nobody picked up.

This is the second time i have applied for it as first it didn't reach the pan center, don't know the reason although courier service tracking mentioned delivered.

This time, pan card required urgently.

Please help on this at your earliest convenience....
Complaint comments  Read comments Complaint category Tax Services

NSDL E-Governance Infrastructure — to know my pan card status

 Jitu@123 on Oct 23, 2017
I have applied for a pan card on 12th Oct. My acknowledgment number is 034339700185011. When I entered my acknowledgment number to know my status it is written that your application is under process. It is urgently required. It takes almost 10-12 days but there is no result.
Please sir be kind and take necessary step to inquired about the card and
send it to me because I need it urgently....
Complaint comments  Read comments [1]Complaint category Education

NSDL E-Governance Infrastructure — pan card status showing "sorry, no record found" [Resolved]

 ashwanijha002 on Oct 20, 2017
Sir/madam,

I have applied for new pan card on 20th october 2017 through e-sign/e-kyc mode. I have got my acknowledgement number (881051165279585). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status, it was shown "sorry, no record found."

Please check my application

Thanking you
Complaint comments  Read comments Complaint category Other

CRA - NSDL — revision of pension

 sivan pillai on Oct 17, 2017
Ref pao ar diary no pao/ar/shill/pr-06/rev/2017 dated 6.7.2017 and even no 6.7.2017. No action/reply have been recd from cpao/bank so far.
Kindly expedite the issue earliest. Facing fin hardships due to ill health. The above quoted letter under ref is belongs to pay and accounts office shillong, assam rifles which forwarded to central pay and accounts office delhi regarding revision of pension ppo 234989700028....
Complaint comments  Read comments Complaint category Banks

NSDL E-Governance Infrastructure — pan update status

 ranzith balimi on Oct 16, 2017
I applied for a change in pan details. The request was submitted about 2 months back. The online status says "your application is under process at nsdl - tin facilitation center. You may contact tin fc 0120 - 4716301/4716302/4716303 where the application was submitted by you".

Pan application acknowledgement number: n - 076529700024702

It would be great if you can look into this and let me know why this is struck for so many days. Please let me know if anything is needed from my side. We are waiting on this update to proceed with some tax corrections. Please help....
Complaint comments  Read comments [2]Complaint category Government Organizations

NSDL E-Governance Infrastructure — e-sign & ekyc applied pan application status but shows no record found

 Varma2574@gmail.com 9666599633 on Oct 16, 2017
Dear sir,

I have applied for new pan card on 14th oct 2017 through e-sign/e-kyc mode. I got my acknowledgement number (881031164476466). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Srinivas...
Complaint comments  Read comments [1]Complaint category Tax Services

NSDL E-Governance Infrastructure — e-sign/ekyc applied pan application status show no record found

 Nisham K.k on Oct 16, 2017
Sir/madam,

I have applied for new pan card on 16th oct 2017 through e-sign/e-kyc mode. I have got my acknowledgement number (881051164696603). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status, it was shown "sorry, no record found."

Please check my application

Thanking you
Nisham...
Complaint comments  Read comments [3]Complaint category Government Organizations

NSDL E-Governance Infrastructure — pan card not delivered

 Yogesh Kumar Giri on Oct 15, 2017
Dear Sir/Mam,
I have apply a pan card who's ack no is 107689700178933 & This is not deleivered at my address. Please process & inform my pan card status. I am not eligible many services like CSC Registration, bank account opening, Apllying for Driving License, and many goverment services. I want status of my pan card 7 & Please process shortly. Pan Card No. FRGPK0996F...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

NSDL E-Governance Infrastructure — request for resending undelivered pan card

 nsaja79 on Oct 15, 2017
Please resend my pan card which was not returned by courier service due to long strike in kashmir valley on the preferred mailing addressed i have given. The details are as under:

Acknowledgment no. N-881020142643200
Name : fahmeeda akhtar bhat
Category : individual
Status given while tracking pan applicaltion:
Your pan card has been delivered on 26-jul-2016 by first flight couriers pvt. Ltd courier vide airway bill no. B90304572525, at the address for communication* indicated by you in the application.
Pan allotted : clrpb0210p...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

NSDL E-Governance Infrastructure — redispatch request

 Sharanu Bainar on Oct 15, 2017
Dear sir/madam
I have applied for a new pan card in the name of suchithra which dispatched our address in 20/10/16. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to this address and i mentioned our details below.
Hdfc bank ltd
Cash management service
2nd floor salco centre
Richmond circle
Bangalore-560025
Complaint comments  Read comments [1]Complaint category Other

NSDL E-Governance Infrastructure — request for resending pan card

 Vishal Paliwal on Oct 14, 2017
Hello!!
Today i tried checking for my earlier pan card request so in case it was rejected i try for a new and found even after getting made my pan card never reached me so is it possible to try and send it now? There was never a call or anything done by courier company regarding the same and it just got sent back without any notice.
Acknowledgment number : 104629700035162
Name : vishal paliwal
Category : individual
Status :

Your pan card dispatched by courier was returned undelivered to nsdl after which it was re-dispatched by registered/speed...
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — payment deduction for my new pan with paperless facility

 jassy6254 on Oct 14, 2017
This is to complaint that i filed a new pan card through e-kyc process. The process was successful but when i made the online payment it failed but the bank has deducted amount of rs 115.90 from my account
It is a request to please initiate
The refund in my account 2007918117
Token id :
Transaction id : 001451169214102017105701507958820326

Looking forward to an early response
Regards
Jaswinder singh...
Complaint comments  Read comments Complaint category Tax Services

NSDL E-Governance Infrastructure — my pan card not dispech last 3 months

 Anil K Rao on Oct 14, 2017
Dear sir/ mam
Good morning & have a nice day

I am apply pan card thourg nsdl acknowledgment of pan application 031059700132775 date on 25/july/20147 this pan card no dispatched please i send statement stats please check and reply & query fast
Acknowledgment number : 031059700132775
Permanent account number (Pan) : hjxps5510j
Name : suraj
Category : individual
Status :
Your application for 'new pan card or/and changes or correction in pan data' is under process at income tax department...
Complaint comments  Read comments Complaint category Appliances

Recently Discussed

(6 minutes ago)
Honda Cars India Ltd.
not given the genue response by gm and sales officer sandeep
(9 minutes ago)
Samsung India
samsung galaxy s8 network issue
(11 minutes ago)
IFB Industries
ifb washing machine model elite dx
(15 minutes ago)
Mahindra And Mahindra
rear wheel spinning issue in my tuv 300
(17 minutes ago)
Pardeep

Featured Complaints

www.bdomains.com