NSDL e-Governance Infrastructure Customer Care
NSDL e-Governance Infrastructure Ltd.
Customer satisfaction rating: 14%
Submit a Complaint
883
COMPLAINTS

NSDL e-Governance Infrastructure Customer Care

NSDL e-Governance Infrastructure Ltd.

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Address
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
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+91 22 2499 4200
[Vidya Lakshmi]
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+91 22 4090 4242
[Head Office]
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+91 20 2721 8080
[PAN/TAN Call Centre]
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Fax:
Fax:
+91 22 2491 5217
[Head Office]
+91 33 2289 1945
[Kolkata]
+91 44 2814 4593
[Chennai]
+91 11 2335 3756
[New Delhi]
+91 79 2646 1375
[Ahmedabad]

Customer satisfaction rating
14%
Complaints
883
Pending
271
Resolved
72
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So far so good - The company responded to our notifications and is working on resolving complaints.

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NSDL e-Governance Infrastructure Customer Care related pictures (109)

NSDL e-Governance Infrastructure Complaints & Reviews

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NSDL e-Governance Infrastructure — Customers are not getting Pan Card from NSDL

 umesh6421 on Feb 21, 2017
I am from facilitated center of PAN card, we have submitted pan card forms with NSDL, After many complaints and telephonic disucss, nsld is not helping us, i am providing few ack no of pan applications, status remain same from long time. no help, please look into this matter.

ABHSHEK SHARMA ackReceiptN - 206339700007976
AKASH BHARDWAJ ackReceiptN - 206339700008352
AMIT SRIVASTAV ackReceiptN - 206339700007243
ANJU RANI SHARMA ackReceiptN - 206339700006366
BABLI ackReceiptN - 206339700007232
BRIJESH KUMAR TOMAR ackReceiptCRN - 206339700007641
CHANDAN...
Complaint comments  Read comments Complaint category Postal & Delivery Services

NSDL e-Governance Infrastructure — PAN CARD Application status

 pavan pandu on Feb 21, 2017
My PAN acknowledgment number is 055309700285766. I applied for PAN on 17th of February, 2017.

My PAN status is still Your application is under process at TIN Facilitation Center. Kindly call 040 - 66282802 for further processing of your application.'

I have applied for the PAN at E-SEVA CENTER TANUKU and enclosed both aadhar card and matriculation certificate as proof of identity and proof of date of birth and passport respectively.

I was unable to connect to the aforementioned number as it always seems busy. please give me the reply its an Emergency...
Complaint comments  Read comments Complaint category Employees

NSDL e-Governance Infrastructure — Atal Pension Yojana

 dinitkarania@gmail.com on Feb 20, 2017
Sir,

I contribute regularly under the Atal Pension Yojana (APY) . But am unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue at the earliest.

Name: DINIT RAMESH KARANIA
PRAN: 500026426584
Mobile No.: 9819683328
email id: dinitkarania@gmail.com

Thanking You...
Complaint comments  Read comments [1]Complaint category Other

NSDL e-Governance Infrastructure — Reset i-pin password

 VENKAT songs on Feb 20, 2017
Requested sir,

Iam PRAN No is 110070993036 but iam I-pin Password forgoten and i have re-enterd i-pin but not open my account and dispalay the massage is your account is locked like that and also my register mobile number will be not working at present So please re issue the my account I-pin and password for open my PRAN account.

Thanking You Sir.

Yours Faithfully....
Complaint comments  Read comments Complaint category Government Organizations

NSDL e-Governance Infrastructure — CRA - NSDL - Not Received PRAN Card

 bdipankar@rediffmail.com on Feb 20, 2017
Dear Sir,
I opened a pension account under NPS on 27th Oct, 2016 through SBI, Paikpara- Kolkata with PRAN number: 110097327820.

Almost four months have passed, I cannot see my e-pran online with photo and signature in place and so far I have not received the physical PRAN card at my address.
I appreciate your prompt action to resolve the issue and get my PRAN kit delivered....
Complaint comments  Read comments Complaint category Government Organizations

NSDL e-Governance Infrastructure — Pan application service through website is unreliable

 syedimrose on Feb 18, 2017
Hello,

I have an issue while applying for PAN card through the NSDL site.

I have successfully made the payment and awaiting for ekyc step registerd with mobile no -9985446387, and then session got timed out without acknowledgement number.

Could you please advise, how to proceed from here.

Applicant name - Tahera Begum
Request - New pan card
Proof - Aadhar card
Registered email - syedimrose@hotmail.com

Can I request to help how to proceed or to arrange a refund, so I have make fresh application again....
Complaint comments  Read comments [2]Complaint category Municipal Corporation

NSDL e-Governance Infrastructure — Didn't Receive Pancard

 Asavani Anil on Feb 17, 2017
I have aaply for my losted pan card application to the nsdl service. After applying two months pan card app I didn't able to receive my pan card.
When I go to the post office knowing reason behind this. They are gave me reason for behind this nsdl does't write my address and mobile number so this reason I didn't receive my pan card.when I go to the nsdl office located to the my city they didn't accept his mistake and says me gave us 200rs extraa for new pan card application
I didn't satisfied with this answer....
Complaint comments  Read comments Complaint category Postal & Delivery Services

NSDL e-Governance Infrastructure — PRAN account locked

 Shah-Nur Islam on Feb 17, 2017
Sir,
I am Shah Nur Islam, My PRAN Card No.-110062866493. I forgot my Password then I entered five times wrong Password, so my Account has been locked. So Please send me New Password & unlock my Account or reply me how can I unlock my Account. My e-mail Id-shahnur_163@yahoo.com

Thanking You,

Yours Faithfully,
Shah Nur Islam
PRAN Card No.-110062866493
Mobile No.-9707029237
e-mail Id- shahnur_163@yahoo.com...
Complaint comments  Read comments Complaint category Government Organizations

NSDL e-Governance Infrastructure — Refund of pan card payment

 Navii on Feb 17, 2017
I applied for pan card with token number 0002279496 .i make payment but my e kyc failed due to unregistered number in my aadhar card.after 3 unsuccessful attemps i got messege that you will get refund within 7 working days.its been one month still I haven't got any refund.please look it in this matter. I also mailed about this but I haven't got any reply....
Complaint comments  Read comments [1]Complaint category Tax Services

NSDL e-Governance Infrastructure — Pan card not received_gurbir kaur chadha

 Jasleen Chadha on Feb 16, 2017
Dear Sir / Madam,

I was issued a PAN number (BKAPC2819N) on 27th January 2017 and till date I haven't received my PAN card. Request you to please have it dispatched to my registered residential address.

This is the message I receive when I try to check the status of my application:

PAN has been allotted by Income Tax Department, your PAN card is under process at NSDL and will be despatched to you shortly.

Regards
Gurbir...
Complaint comments  Read comments Complaint category Tax Services

NSDL (PAN Card) — Delivery of pan card

 daspinky289 on Feb 15, 2017
I have applied for new pan card with acknowledgment no 055679700599423 on 9th January 2017 and same has been despatched by Blue Dart Courier AWB 33955514331 At your end.
As per Blue Dart Courier Agency, Address was insufficient so I am sorry to say that this packet has returned to you with address issue .
I'm requesting you sir please resend my pan card number CTXPD1509H immydiatly on below mentioned Address.
I am waiting for your positive response.

Address:-

Name :- Pinki Das
Flat No. :- GB-25.
Name of Building :- Radha Kunja Appartment.
Complaint comments  Read comments Complaint category Tax Services

NSDL e-Governance Infrastructure — PAN Application Status

 er.keshav on Feb 14, 2017
My PAN acknowledgment number is 060519700391194. I applied for PAN on 30th of January, 2017.

My PAN status is still 'Your application is under process at TIN Facilitation Center. Kindly call 040 - 66282802 for further processing of your application.'

I have applied for the PAN at Karvy centre, Indranagar, Bangalore and enclosed both Aadhaar card and Passport as proof of identity and proof of date of birth respectively.

I was unable to connect to the aforementioned number as it always seems busy....
Complaint comments  Read comments [3]Complaint category Citizenship & Immigration

NSDL e-Governance Infrastructure — Resend Pan Card

 Artisoni on Feb 14, 2017
I have applied for PAN Card and the same is dispatched with BLUE DART COURIER in Bill No:-33955413096 with Pan card no;-BCPPV3875E, dated 28-Jan-2017 and the same is returned back undelivered. Kindly re-send the same by way of Postal Department and do needful. Thanking you,
Arti verma
8923053858
Address- Arti Verma W/o Himanhsu verma, purani sabji mandi, peth, MENDU (HATHRAS), PIN - 204101...
Complaint comments  Read comments Complaint category Tax Services

NSDL e-Governance Infrastructure — Not received pan card

 bhupendra sikarwar on Feb 14, 2017
Dear sir,

I have applied for a lost PAN card through NSDL on1st february .my acknowledgement number for the application is025749700076800 .it's already been 13 days and it is still showing Your application is under process at TIN Facilitation Center. Kindly call 011 - 42541908/42541984/42541986 for further processing of your application.

bhupendra sikarwar...
Complaint comments  Read comments [2]Complaint category Tax Services

NSDL e-Governance Infrastructure — PAN STATUS has not changed since past 3 weeks [Resolved]

 Swetha Sree on Feb 13, 2017
My PAN acknowledgment number is 061829700327802. I applied for PAN on 23rd of January, 2017.

My PAN status is still '
Your application is under process at TIN Facilitation Center. Kindly call 040 - 66282802 for further processing of your application.'

I have applied for the PAN at Karvy centre, Madhapur and enclosed both aadhar card and matriculation certificate as proof of identity and proof of date of birth respectively.

I was unable to connect to the aforementioned number as it always seems busy....
Complaint comments  Read comments Complaint category Government Organizations

NSDL e-Governance Infrastructure — RE-dispatch of PAN Card

 Jayahingorani on Feb 15, 2017
Dear Sir,
Please Re-send my PAN Card which was delivered back to Pune.

Acknowledgment Number: N-210539700010743

PAN Number: AAGCK3850K

Company Name: Keval Cotex Private Limited

Address: BLOCK C-509B, GANESH MEREDIAN, OPP. GUJARAT HIGH COURT, S.G.HIGHWAY, AHMEDABAD-380060, GUJARAT, INDIA

If this is not the correct gateway for re-dispatch of PAN kindly guide us to the procedure for receiving our PAN from Pune Centre....
Complaint comments  Read comments Complaint category Business & Finances

NSDL e-Governance Infrastructure — Pan card status

 Neethu Johnson on Feb 13, 2017
Acknowlrdgement No: 881031213669504
Name: NEETHU JOHNSON

Dear Sir,

I have applied for pan card and sent supporting documents through speed post on 03/02/2017. While tracking in Indian Post it is showing as delivered to NSDL Pune on 06/02/2017 but still in NSDL tracking showing as didn't receive documents. I tried many times to customer care but couldn't speak. Please clarify regarding this.

Yours faithfully

Neethu...
Complaint comments  Read comments Complaint category Tax Services

NSDL e-Governance Infrastructure — I have got PRAN but no IPIN or TPIN

 Ankita_sharma88 on Feb 11, 2017
Hi...I created my PRAN no 110077792020 on 24 Oct 2016. I am not able to access my account as I do not receive any IPIN in the kit. The letter in the kit specifies the process to set up IPIN but when I follow that even then it is not working.

Is there any alternate way to access my account or invest in NPSaccount ? Looking for a speedy response

Regards
Ankita...
Complaint comments  Read comments Complaint category Government Organizations

NSDL e-Governance Infrastructure — Pancard not yet recd over 1 month

 salimsh11 on Feb 10, 2017
PAN CARD NOT RECEIVED OVER 1 MONTH
Acknowledgment Number : 881031209550295
Permanent Account Number (PAN) : CXAPS0893L
Name : SALIM HUSAIN SAYYED
Category : Individual
Status :
We have received the documents with reference to your application for 'New PAN Card or/and Changes or Correction in PAN Data'. Your application is under process with NSDL
PLZ REPLY ME ....
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

NSDL e-Governance Infrastructure — Unable to track APY account and contribution

 Mymobile on Feb 10, 2017
Sir/Madam,

I opened an Atal Pension Yojana (APY) through HDFC bank and contributing regularly. But I am unable to track my contributions. I have not received any document or statement regarding my APY contributions or regarding PRAN number also. Please resolve the issue as early as possible.

Name: VISHAL SHASHIKANT PALKAR

Thanking You,
Vishal Palkar...
Complaint comments  Read comments [2]Complaint category Government Organizations

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