CRA - NSDL — unable to fill up online application

Address:Serchhip, Mizoram, 796181
Website:www.assamrifles.gov.in

Sir,
With due respect i am here to state that i am unable to fill up the application online. I have been trying again and again for days and evertime it shows "due to technical error please fill up the application again".
So, i request is that can i send the application offline to the stated address. Though i understand that for our area we have to fill up online. I kindly request you to grant my request. This is so important for me.
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Assam Rifles customer support has been notified about the posted complaint.
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This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
sir,
i applied for the post of riflesman-Safai, and the payment is done by the online payment and on that time power problem i miss my id no and i did not get mail with id no in my mail also .So i loss my id no and i did not get the application. my SB collect reference number is DU82420535 and Category is APPLICATION FEE (GROUP-C). My name is YARABATI SURESH and the payment is done on the date 16 th December at 11.20 PM . I provide proof below. So please help to find out my id no to continous my application .
thanking you sir

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