[Resolved] CraftsVilla.com — Complaining about delivered in wrong address.

Abhijit Naha

Address:	South Tripura, Tripura, 799145
Website:	Craftsvilla.com

I have two order from craftsvilla. 1st order date was september 28th and order Id is[protected] and another order date was september 17th and this order Id is[protected]. When I track the first order id then I saw that this was delivered in wrong place and tracking number is A34786256.
Another one that means second one till now not delivered which was order from september 17th. Autometically this one also may be delivered in wrong address because when I track this order I saw that this one also going in same way like first order and the tracking number is A36224013. I complaint to craftsvilla, but till now no action has been taken.

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Nov 5, 2016

Complaint marked as Resolved

Verified Support

Oct 05, 2016

CraftsVilla.com Customer Care's response Hi Abhijit,

Extremely sorry to hear your experience with us.

Shipment #[protected] & Shipment #[protected]

We're coordinating with our logistics partner to ensure that this is sorted out.

Please allow us some time.

Regards,
Craftsvilla Happiness Team

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Comments

Bffvh

from Hyderabad, Telangana

I want to the order. Which i have ordered on 28/09/2016.my order no is[protected] . Because iam at out of station. And i cant receive the order.the priducts which i have order from craft villa is good but i cant purchace it now due to out of station.the products in your company are excellent i give a five stars to it

CraftsVilla.com Customer Care's response, Oct 5, 2016

Verified Support

HI,

Thank you for the appreciation.

Shipment #103216347

Your order has been couriered and hence cannot be cancelled. Please note that you can accept the order and pay for the same or even refuse the order so that this shall be sent back to the designer.

Regards,
Craftsvilla Happiness Team