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CraftsVilla.com Complaints & Reviews

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Updated: Jun 19, 2024
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CraftsVilla.com reviews & complaints(1162)

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@
@phoenix_713
from Powai, Maharashtra
Jun 19, 2024
Jun 21, 2024
This thread was updated on Jun 21, 2024
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I had ordered a bag from the website Cromet.shop powdered by Shopify which was delivered by XpressbBees. The product name mentioned was craftsvilla bag have newspapers and the amount was of Rs. 1050/- They do not have any contact number for contacting. I want my money back. This is a fake website and Shopify is fake. Xpressbees needs to verify the authenticity of the seller before taking order.
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    P
    pawan koundal
    from Indora, Himachal Pradesh
    Dec 30, 2022
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    Wallet Related Issue

    Address: VPO-GHANDRAN, TEH-INDORA, DISTT-KANGRA, STATE-HIMACHAL PRADESH, PIN-176401

    Sir,
    I purchased a Yellow Georgette Embroidered Unstitched Salwar Suit for Rs 1687..but due to poor quality i returned it and refunded in my wallet instead of bank account but after few days that wallet amount became zero.. kindly solve the issue and refund the same amount...
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    A
    Akanksha Dhanke
    Sep 25, 2022
    Sep 25, 2022
    This thread was updated on Sep 25, 2022
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    About refund

    I have bought 4 products at different time from the website of approx Rs.6000. When I returned the item I opted for bank account but the money was returned in craftsvilla wallet. I kept only one product of appropriate Rs. 3000 and rest were returned. My wallet was credited by amount of 3000 and after few days suddenly there is no option left of My Wallet in Craftsvilla app. I contacted customer care but yet not received any reply...
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    M
    Milan Ahmed
    Jun 23, 2022
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    Dabit A/c 7,041.46

    Address: india
    Website: icic marchant

    A/c [protected] Name Your Choice...
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    F
    Frustrated customer of YOUR CHOICE
    Jun 12, 2022
    Jun 12, 2022
    This thread was updated on Jun 12, 2022
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    Gave a Defective Refrigerator

    We bought a refrigerator from Your Choice on 5th June 2022, and it's not turning on from the very first day. We have called the Manager and also the Employees of "YOUR CHOICE" multiple times but they are not picking our calls or giving us many excuses like they are sending the Technician or technician is unavailable. Disappointed by the poor service provided by "YOUR CHOICE". No proper response at all. Atleast they should send a technician...
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    N
    Nayanija
    from Noida, Uttar Pradesh
    Mar 6, 2022
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    Refund received not received in bank account

    I received refund in my wallet for a banarasi silk saree, earlier i had bought anarkali suit and the same happened in that case too.
    I want the refund to be transferred to my bank account (i have saved my account details in my profile). No one from craftsvilla responds to the calls.when we call customer care, they don’t pick up. Order id-481244...
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    Nayanija
    from Noida, Uttar Pradesh
    Mar 6, 2022
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    Refund money not received in bank account

    I received the refund money in my wallet for anarkali suit that i returned.I want this money to be transferred in my bank account. No one picks up when we call customer care. Help me out in transferring money from wallet to my bank account...
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    P
    pradip626626
    Feb 18, 2022
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    Payment refund

    Address: mahesana
    Website: smae as par

    How are you sir my name is pradip patel my mobile number is [protected] i made a payment yesterday i have payment id pay_Ix5Yzrmy1V6N99 But I understood that you will delete it from my credit score. I made the payment. I got a call today that you will never pay SBI but I do not have the facility so if I do not have to pay the payment then my 1179 rupees is requested to be refunded to me...
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    U
    Utsah Sharma
    Jan 5, 2022
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    Antique oxidized German silver set

    I had ordered antique oxidized German silver set for 600 rs . The order ID is 475321. Kindly cancel my order and refund my amount...
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    F
    Fareha Tasnim
    from New Delhi, Delhi
    Dec 25, 2021
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    Return purchase

    I want to return my purchase which I got today from craftsvilla
    I have brought 2 saree and it looks different from the picture
    They don't have customer service number as they have discontinued it
    I have emailed them but don't know when i will get a response...
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    P
    Pradeep20001
    Oct 31, 2021
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    Not refunding after delivering poor quality, completely different products mentioned on their website

    I had ordered a saree (order IdId:[protected] but it was of very poor quality and damaged.So I returned it.The company transferred refund amount after deducting shippingcharges of Rs 149 to WALET for no fault on my part. They refused to transfer refund to my account whereas it should be clearly mentioned on website and customer should be reminded while ordering also.

    So to utilise that amount lying in WALET, I had no other...
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    P
    Pratum
    from Varanasi, Uttar Pradesh
    Sep 13, 2021
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    Regarding the refund amount

    Address: Varanasi

    The company is not sending my money back to my account. I have called many times plus have mailed also bt there is no action taken from there side....
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    R
    Rssp
    Mar 23, 2021
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    Not transferring amount in bank

    In their refund policies they have written they will transfer money in bank account in case of refund. But now they are not transferring
    Fraud company it is...never buy anything from this site...
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    J
    Jayagaur
    Mar 19, 2021
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    Material not received

    Address: Craftvilla
    Website: Na

    I purchased one item on 10/3/21 but till date i have not received my package.

    However as per company they deliver customer product within 6 to 7 working days but my product takes 9 days.

    No customer care help on customer chat that names maya....
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    N
    Nagendra Kudos
    Jan 30, 2021
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    Coll:-70018-35651 help online number.

    Address: Delhi

    Coll:[protected] help online number....
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    R
    ritzuta
    Jan 4, 2021
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    Severe quality issues with three sarees purchased on 26th Dec 2020

    Address: Ground Floor Parihar Chowk westend Mall, Harmony Society, Ward No. 8, Wireless Colony, Aundh, Pune, Maharashtra 411007

    We have ordered 3 sarees of approx Rs 5000 on 26th Dec 2020 and got the deliveries on 31st of Dec. However, there are severe quality issues with the products and till today orders are not completed in the system after delivery, due to which we are unable to request “return”. Screenshots attached and as per their customer care it is a technical glitch.

    This has severely shattered our trust on the company as we are facing...
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    D
    DrTanmya Srivastava
    from Powai, Maharashtra
    Nov 29, 2020
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    Payment has not made

    I have purchased a suit material from craftsvilla but I didn't found it good enough. So I returned it but my money did not return to my account, they transferred it to the wallet without my permission. I want it back in my account not in my wallet....
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    P
    Priyainstat
    Nov 21, 2020
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    Saree nov 2020

    Craftsvilla #Craftsvilla
    Guys you have pathetic customer care. Have been trying to return a saree for a long.. it's been more than a week. Though I requested you guys to pick up the saree from a different address and you confirmed that on a call, still again and again you are sending the pick up guy to the wrong address...not going to buy anything from you guys again. How many times I need to call you guys..the line is hard to get...
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    J
    Jackson Gonsalves
    Nov 21, 2020
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    No updates about my order.

    Hi,
    I had ordered New arrival 8.9 Inch laptop Touch Screen Inter Core m3-8100y 16GB 512GB Mini PC Pocket Laptop

    [Order #54372] (November 12, 2020)

    I have no updates about it please look in to it, if my order is cancelled please refund my money or give me some updates about my order...
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    S
    skssassociates
    from Hyderabad, Telangana
    Nov 5, 2020
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    Order no.106225170 - ordered 2 products but got only 1

    Address: mumbai

    In my order number :[protected] dated 29/9/2020 i ordered
    1. Green silk printed kurti with pant set (FS) - MNAVR[protected]
    2. Grey Silk Printed Kurti with pant set(FS) - MNAVR[protected]
    From the above 2 products I got only No.1 Green silk printed kurti with pant set. I Got the delivery today in a full sealed cover I opened the cover there was 1 set but the bill which was enclosed in the package is having 2 sets. I...
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