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CraftsVilla.com
CraftsVilla
Customer satisfaction rating: 29%
1058
COMPLAINTS
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CraftsVilla.com Customer Care

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Address
Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex
Mumbai
Mumbai City District
Maharashtra
India - 400101

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
463
down
169

Additional info
Registered Address
36, Centrium, Lokhandwala, Kandivli East, Mumbai - 400101

Corporate Address
1502 G Wing, Lotus Corporate Park, Goregaon East, Mumbai - 400063

Customer satisfaction rating
29%
Complaints
1058
Pending
155
Resolved
263
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 10:00 am - 07:00 pm
Tue 10:00 am - 07:00 pm
Wed 10:00 am - 07:00 pm
Thu 10:00 am - 07:00 pm
Fri 10:00 am - 07:00 pm
Sat Closed
Sun Closed

CraftsVilla.com related photos (425)

CraftsVilla.com Complaints & Reviews

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R
Jan 4, 2021
Singapore, Singapore
We have ordered 3 sarees of approx Rs 5000 on 26th Dec 2020 and got the deliveries on 31st of Dec. However, there are severe...
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D
Nov 29, 2020
Taipei, Taiwan
I have purchased a suit material from craftsvilla but I didn't found it good enough. So I returned it but my money did not return to my account, they transferred it to the wallet without my permission. I want it back in my account not in my wallet.
Payment has not made
Updated by DrTanmya Srivastava Nov 29, 2020 Please return the money in my account not in my wallet

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    P
    Nov 21, 2020
    Singapore, Singapore
    Craftsvilla #Craftsvilla
    Guys you have pathetic customer care. Have been trying to return a saree for a long.. it's...
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    J
    Nov 21, 2020
    Singapore, Singapore
    Hi,
    I had ordered New arrival 8.9 Inch laptop Touch Screen Inter Core m3-8100y 16GB 512GB Mini PC Pocket Laptop

    [Order #54372] (November 12, 2020)

    I have no updates about it please look in to it, if my order is cancelled please refund my money or give me some updates about my order
    No updates about my order.

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      S
      Nov 5, 2020
      San Francisco, United States
      In my order number :[protected] dated 29/9/2020 i ordered
      1. Green silk printed kurti with pant set (FS) - MNAVR[protected]...
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      A
      Nov 3, 2020
      Marseille 01, France
      Dear sir or madam

      From 6-7 days I m going to reach u from ( [protected]) this number but I m unable to reach u... On 19th of October I have orderd one saree price was Rs5605/- .. When it delivered to me courier boy has taken 5734/- rs.. After when I want to return my saree pick up boy came to my house n picked that but even now I haven't got my amount in my account number... It is showing in my wallet but has not yet came in my account... Please I request u to give the amount which I have paid to my courier boy ( Rs 5734/-) In my account number which I have entered in bank details in crafstsvilla.

      Thank u

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        B
        Oct 27, 2020
        Acton, United Kingdom
        I have returned the products in craftsvilla and the amount has been sent to my wallet I don't no why and I have raised a complaints...
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        T
        Oct 25, 2020
        Singapore, Singapore
        I didn't get my refund i returned on 20th oct 20 and today is 25th oct pl do kindly arrange

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          A
          Oct 20, 2020
          Istanbul, Turkey
          I want to return the product. All the return procedures are done. But at last it shows that something went wrong. Why it is like this

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            L
            Oct 20, 2020
            Singapore, Singapore
            I had ordered a saree and paid for it in advance on 9th october, 2020. My order no is[protected], shipment is 214636.Expected...
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            S
            Oct 12, 2020
            Barking, United Kingdom
            Damaged products delivered on 10 oct 2020
            I have documented the mail ticket has been raised but none of your representative will call or reverted me back..

            I want to exchange the item
            Kindly revert as soon as possible
            My contact details- [protected]
            Damaged product delivered
            Damaged product delivered
            Damaged product delivered
            Damaged product delivered

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              R
              Oct 8, 2020
              Istanbul, Turkey
              I had ordered one blue dress from your site on 1.10.2020.and order no[protected] and confirmation is sent to [protected]....
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              R
              Oct 5, 2020
              Guwahati, Assam
              I purchased one saree from your app but the product is totally different as shown in online portal...now I am trying to initiate for return and refund but it is saying always invalid inputs, ., , , why

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                S
                Oct 5, 2020
                Barking, United Kingdom
                I purchased clothing from Craftsvilla which i need to return. But return request is not being placed from the site as it shows return error. I mailed the company regarding the matter 2 times but i always get ticket issued saying that company will reach out within 12 hrs which never happens.
                My experience has been really bad and disappinting

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                  R
                  Oct 1, 2020
                  Singapore, Singapore
                  Hello Sir/Madam,
                  I order a saree from craftsvilla.com recently. But the product turned out to be very different &...
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                  R
                  Sep 28, 2020
                  Islington, United Kingdom
                  Hi,
                  My order I'd is[protected]
                  On return request the app doesn't allow to refund bank account option. Only option...
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                  A
                  Sep 26, 2020
                  Singapore, Singapore
                  Order id :[protected]
                  Unavailable
                  Shipment 1 : 187527 (1 item)
                  Placed on thu, 24 sep 2020
                  Order...
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                  S
                  Sep 25, 2020
                  Marseille 01, France
                  Hi i have ordered a saree on 19 september 2020 so the order details are
                  Order id :[protected]
                  Shipment 1:178755br...
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                  E
                  Aug 31, 2020
                  Hayes, United Kingdom
                  My order i'd is[protected] and refund is 2436 plz sir there is no contact with you all your custumer care number is out of service and i also mail on your custumer i'd plz sir gave my refund back otherwise i take strict action
                  i order the red silk saree and i get on 10 aug but next day i will not get my refund

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                    M
                    Aug 27, 2020
                    Singapore, Singapore
                    I have mailed you regarding return request because pin code is not serviceable but i do not no which address i have to courier...
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