CraftsVilla.com Customer Care
CraftsVilla
Website: | www.craftsvilla.com |
Address
Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex Mumbai Mumbai City District Maharashtra India - 400101 |
Customer Care Phone Numbers and Contacts
Phone:
Additional info
Registered Address
36, Centrium, Lokhandwala, Kandivli East, Mumbai - 400101
Corporate Address
1502 G Wing, Lotus Corporate Park, Goregaon East, Mumbai - 400063
36, Centrium, Lokhandwala, Kandivli East, Mumbai - 400101
Corporate Address
1502 G Wing, Lotus Corporate Park, Goregaon East, Mumbai - 400063
Customer satisfaction rating

So far so good - The company responded to our notifications and is working on resolving complaints.
Working hours
Mon | 10:00 am - 07:00 pm |
Tue | 10:00 am - 07:00 pm |
Wed | 10:00 am - 07:00 pm |
Thu | 10:00 am - 07:00 pm |
Fri | 10:00 am - 07:00 pm |
Sat | Closed |
Sun | Closed |
CraftsVilla.com related photos (425)
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CraftsVilla.com Complaints & Reviews
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We have ordered 3 sarees of approx Rs 5000 on 26th Dec 2020 and got the deliveries on 31st of Dec. However, there are severe...
CraftsVilla.com — Payment has not made
I have purchased a suit material from craftsvilla but I didn't found it good enough. So I returned it but my money did not return to my account, they transferred it to the wallet without my permission. I want it back in my account not in my wallet.

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Craftsvilla #Craftsvilla
Guys you have pathetic customer care. Have been trying to return a saree for a long.. it's...
Guys you have pathetic customer care. Have been trying to return a saree for a long.. it's...
CraftsVilla.com — No updates about my order.
Hi,
I had ordered New arrival 8.9 Inch laptop Touch Screen Inter Core m3-8100y 16GB 512GB Mini PC Pocket Laptop
[Order #54372] (November 12, 2020)
I have no updates about it please look in to it, if my order is cancelled please refund my money or give me some updates about my order
I had ordered New arrival 8.9 Inch laptop Touch Screen Inter Core m3-8100y 16GB 512GB Mini PC Pocket Laptop
[Order #54372] (November 12, 2020)
I have no updates about it please look in to it, if my order is cancelled please refund my money or give me some updates about my order
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In my order number :[protected] dated 29/9/2020 i ordered
1. Green silk printed kurti with pant set (FS) - MNAVR[protected]...
1. Green silk printed kurti with pant set (FS) - MNAVR[protected]...
CraftsVilla.com — Complain about my refund
Dear sir or madam
From 6-7 days I m going to reach u from ( [protected]) this number but I m unable to reach u... On 19th of October I have orderd one saree price was Rs5605/- .. When it delivered to me courier boy has taken 5734/- rs.. After when I want to return my saree pick up boy came to my house n picked that but even now I haven't got my amount in my account number... It is showing in my wallet but has not yet came in my account... Please I request u to give the amount which I have paid to my courier boy ( Rs 5734/-) In my account number which I have entered in bank details in crafstsvilla.
Thank u
From 6-7 days I m going to reach u from ( [protected]) this number but I m unable to reach u... On 19th of October I have orderd one saree price was Rs5605/- .. When it delivered to me courier boy has taken 5734/- rs.. After when I want to return my saree pick up boy came to my house n picked that but even now I haven't got my amount in my account number... It is showing in my wallet but has not yet came in my account... Please I request u to give the amount which I have paid to my courier boy ( Rs 5734/-) In my account number which I have entered in bank details in crafstsvilla.
Thank u
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I have returned the products in craftsvilla and the amount has been sent to my wallet I don't no why and I have raised a complaints...
CraftsVilla.com — I didn't get my refund till today which I returned on 13th of oct 20
I didn't get my refund i returned on 20th oct 20 and today is 25th oct pl do kindly arrange
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CraftsVilla.com — I can't return the product
I want to return the product. All the return procedures are done. But at last it shows that something went wrong. Why it is like this
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I had ordered a saree and paid for it in advance on 9th october, 2020. My order no is[protected], shipment is 214636.Expected...
CraftsVilla.com — Damaged product delivered
Damaged products delivered on 10 oct 2020
I have documented the mail ticket has been raised but none of your representative will call or reverted me back..
I want to exchange the item
Kindly revert as soon as possible
My contact details- [protected]
I have documented the mail ticket has been raised but none of your representative will call or reverted me back..
I want to exchange the item
Kindly revert as soon as possible
My contact details- [protected]
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I had ordered one blue dress from your site on 1.10.2020.and order no[protected] and confirmation is sent to [protected]....
CraftsVilla.com — Return of saree
I purchased one saree from your app but the product is totally different as shown in online portal...now I am trying to initiate for return and refund but it is saying always invalid inputs, ., , , why
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CraftsVilla.com — Regarding return of an order whose order no. is 106211559.
I purchased clothing from Craftsvilla which i need to return. But return request is not being placed from the site as it shows return error. I mailed the company regarding the matter 2 times but i always get ticket issued saying that company will reach out within 12 hrs which never happens.
My experience has been really bad and disappinting
My experience has been really bad and disappinting
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Hello Sir/Madam,
I order a saree from craftsvilla.com recently. But the product turned out to be very different &...
I order a saree from craftsvilla.com recently. But the product turned out to be very different &...
Hi,
My order I'd is[protected]
On return request the app doesn't allow to refund bank account option. Only option...
My order I'd is[protected]
On return request the app doesn't allow to refund bank account option. Only option...
CraftsVilla.com — Not satisfied with the product so I wanted to return but the app is not responding
Hi i have ordered a saree on 19 september 2020 so the order details are
Order id :[protected]
Shipment 1:178755br...
Order id :[protected]
Shipment 1:178755br...
CraftsVilla.com — i order the red silk saree and i get on 10 aug but next day i will not get my refund
My order i'd is[protected] and refund is 2436 plz sir there is no contact with you all your custumer care number is out of service and i also mail on your custumer i'd plz sir gave my refund back otherwise i take strict action
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I have mailed you regarding return request because pin code is not serviceable but i do not no which address i have to courier...
Latest Resolved
- dress material
- ordered a dress from sutva.com by craftsvilla but did not receive the product. refund is also not initiated
- my refund
- order #105941733 transaction complete. no message or mail for confirmation
- it's been more than 4 days and my return item is still not picked up
- return black saree & send brown saree
- regarding return of product
- shipment returned but refund not processed
- product return n refund
- online ordered but no mail confirmation
Featured Complaints
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